CON­TRIB­U­TORS

Elite Property Manager - - Contents -

NIC LU­CAS DI­REC­TOR, SCALEDX AND CO-FOUNDER, KEWLIFY

Where are you from orig­i­nally and where do you call home now? I’m from Syd­ney; I moved around a lot and then set­tled back by the beach in Syd­ney. Who or what in­spires you at the mo­ment? My wife in­spires me. Af­ter a health scare, she took up nat­u­ral body­build­ing and has now com­peted at a world cham­pi­onship event. Her de­ter­mi­na­tion is epic. What’s the most im­por­tant project you are work­ing on right now? I’ve just launched a nutri­tional sup­ple­ment, ed­u­ca­tion and train­ing com­pany called Kewlify. It’s the most au­da­cious project I’ve worked on and I’m lov­ing it. Trend to watch in the in­dus­try? Om­nichan­nel be­havioural re­mar­ket­ing. In other words, tai­lored mar­ket­ing mes­sages de­liv­ered across mul­ti­ple de­vices as trig­gered by con­sumer be­hav­iours. In­cred­i­bly cool mar­ket­ing. Favourite quote or words to live by? When an hon­est per­son who is mis­taken hears the truth, they ei­ther cease to be mis­taken or cease to be hon­est. SI­MONE FILES CO-FOUNDER AND PRIN­CI­PAL, BLACKBIRD AND FINCH

Where are you from orig­i­nally and where do you call home now? I’m a born and bred Queens­lan­der. I spent 25 years in Bris­bane but moved to Toowoomba in 2004, so I see my­self as a lo­cal Toowoomba girl now. Who or what in­spires you at the mo­ment? My fam­ily in­spire me. Start­ing a new agency means spend­ing con­sid­er­ably less time with them un­til we are es­tab­lished in the mar­ket, so I trea­sure the time I do get to spend with them and it pushes me to keep go­ing. What’s the most im­por­tant project you are work­ing on right now? Build­ing our six-month-old bou­tique agency and writ­ing my book. Trend to watch in the in­dus­try? Niche agen­cies will be the trend to watch. Kyle Gold­ing from The Gold­ing Group pre­dicts in busi­ness “suc­cess will come from fur­ther fo­cus­ing on smaller, very spe­cific au­di­ences”. I can see this be­ing adopted in real es­tate. Favourite quote or words to live by? I have two: the one that I have been say­ing for years is ‘Any de­ci­sion is bet­ter than no de­ci­sion at all,’ but my new one is ‘pro­lific beats per­fect’. DEB­BIE PALMER MAN­AG­ING DI­REC­TOR, PPM GROUP

Where are you from orig­i­nally and where do you call home now? Orig­i­nally, I’m from Bris­bane. I was for­tu­nate to have ex­pe­ri­enced a three­year jour­ney overseas at a young age and fell into prop­erty man­age­ment in Lon­don. Home now is the Gold Coast; I just love the weather and ca­sual, laid­back life­style. Who or what in­spires you at the mo­ment? As clichéd as it sounds, every­one I come in con­tact with in­spires me. It could be a friend, kids, clients, prin­ci­pals, prop­erty man­agers, coaches or train­ers. Every­one has a story, a mes­sage, a tri­umph or a strug­gle that in­spires me ev­ery week. What’s the most im­por­tant project you are work­ing on right now? My list is al­ways end­less and for­ever grow­ing. I’m prob­a­bly a year be­hind in my busi­ness de­vel­op­ment goals as I think too big and ex­pect too much of my­self. The most im­por­tant project I’m work­ing on at the mo­ment is the re­brand­ing of my na­tional com­pany, the PPM Group. Trend to watch in the in­dus­try? Dis­rup­tion and change! Many think change is a buzz­word, but it’s hap­pen­ing at such a rapid rate on ev­ery level. There’s go­ing to come a day (it’s hap­pen­ing now) where we have a real ‘Uber’ dis­rup­tion… We need to un­der­stand, em­brace and pre­pare for the change now. Favourite quote or words to live by? What­ever we fo­cus on will be­come our idea of re­al­ity. If we want to achieve what we truly want we must di­rect our fo­cus and look for op­por­tu­ni­ties ev­ery day.

SAN­DRA LARKIN BUSI­NESS COACH AND MEN­TOR Where are you from orig­i­nally and where do you call home now? I’m orig­i­nally from North Queens­land, from a large Ital­ian/Mal­tese fam­ily in the sug­ar­cane in­dus­try. ‘You can take the girl out of the coun­try, but you can’t take the coun­try out of the girl,’ I al­ways say. Now liv­ing in the vi­brant, trendy James St of Bris­bane. Who or what in­spires you at the mo­ment? The peo­ple I men­tor in­spire me when I see their vul­ner­a­bil­ity and con­vic­tion to make change in their lives, and the au­then­tic­ity that comes with it in­spires me to keep do­ing what I do. What’s the most im­por­tant project you are work­ing on right now? I’m speak­ing at the First Na­tional Prop­erty Man­age­ment Con­fer­ence in Syd­ney soon and very ex­cited about shar­ing my mes­sage ‘Sus­tain­ing Health & Well­be­ing in Prop­erty Man­age­ment’ to an in­dus­try that so needs it. The mes­sage is all about hav­ing a bet­ter re­la­tion­ship with stress in our lives as it’s al­ways go­ing to be there! Trend to watch in the in­dus­try? I’m do­ing a lot around Emo­tional In­tel­li­gence at the mo­ment and be­lieve that the trend for or­gan­i­sa­tions in the fu­ture will be to in­crease the EQ lev­els in their businesses. The cur­rent EQ lev­els are de­creas­ing and we need to start work­ing a higher per­cent­age on the peo­ple over the busi­ness to see bet­ter cul­ture, higher staff re­ten­tion and in­creased per­for­mance. Emo­tions drive peo­ple and peo­ple drive per­for­mance. Favourite quote or words to live by? Well, it is more of a prayer than a quote, but many peo­ple live by it as a quote… Amer­i­can the­olo­gian Rein­hold Niebuhr. ‘God, grant me the seren­ity to ac­cept the things I can­not change, the courage to change the things I can, and the wis­dom to know the dif­fer­ence.’

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