Tarym Cogh­lan-Hardy

Elite Property Manager - - CONTENTS -

Start­ing out as a BDM at just 21, Tarym Cogh­lan-Hardy of Belle Prop­erty Cas­tle Hill faced some push­back from peo­ple who thought she was too young for such a com­plex role. Fast for­ward to 2018 and Tarym is prov­ing them wrong with suc­cess in Syd­ney's busy Hills Dis­trict. What was your first job?

My first job was at McDon­ald's – I ab­so­lutely loved it! It taught me the power of team­work and how much cul­ture im­pacts a team.

What's been the best thing to hap­pen to you in your ca­reer?

Be­ing awarded num­ber one BDM for Har­courts Aus­tralia (pre­vi­ous role) has been the ab­so­lute epit­ome of my ca­reer so far and one of my favourite mem­o­ries!

What was the best thing to hap­pen in real es­tate in 2018?

The ex­cit­ing start of leg­is­la­tion re­forms within NSW. The re­forms are set to shake up the in­dus­try in a way that holds bet­ter ac­count­abil­ity for prop­erty man­agers and land­lords alike, with new guide­lines and min­i­mum re­quire­ments on rental prop­erty con­di­tions and stan­dards.

What are you hop­ing to see hap­pen in the in­dus­try in 2019?

I'm hop­ing there is a slow down of high-rise de­vel­op­ment around sub­ur­ban, fam­ily-ori­ented ar­eas. While growth is piv­otal for our ris­ing pop­u­la­tion, in­vestors with apart­ments in these ar­eas are see­ing higher va­cancy rates and lower rents due to a se­vere over­sup­ply.

If you could change one thing in the in­dus­try, what would it be?

Min­i­mum man­age­ment fees across each state. Un­der­cut­ting on fees is detri­men­tal to agents ev­ery­where, par­tic­u­larly busi­ness own­ers.

What's the best piece of ad­vice you've ever been given?

It is ab­so­lutely self­ish to take things per­son­ally. Some­times clients are go­ing to have a bad day and they're go­ing to take it out on you. If you re­mem­ber that it's not about you and work through the sit­u­a­tion with them, your re­la­tion­ships with your clients will flour­ish and you will be much hap­pier for it.

What's the worst piece of ad­vice you've been given?

The worst ad­vice I've been given is that age mat­ters. I started be­ing a BDM when I was 21 and was told count­less times that no­body would re­spect me or en­trust their in­vest­ment prop­er­ties with me. Well, they sure were wrong! Whether you're 18 or 98, if you have the right at­ti­tude and you work re­ally hard to im­prove your skills, your po­ten­tial is truly lim­it­less.

What new skill are you hop­ing to learn in 2019?

I def­i­nitely need to work on my so­cial me­dia skills – par­tic­u­larly video!

If you had to start from scratch in real es­tate to­mor­row, what's the first thing you would do?

The first thing would be to align my­self with a coach. Cre­at­ing good habits from day one is cru­cial and hav­ing ac­count­abil­ity around your re­sults is key to im­prov­ing month on month.

What do you like the most about your job?

The di­ver­sity – whether it be the di­ver­sity of clients, re­la­tion­ships, houses, my daily sched­ule – ev­ery day and ev­ery client is dif­fer­ent. Their needs are dif­fer­ent, which means you can't have the same strat­egy for each man­age­ment. I'm con­stantly on my toes and I love it!

What's the most im­por­tant part of your day?

The be­gin­ning. You can't con­trol how your day ends, but you can con­trol how it starts.

"Whether you're 18 or 98, if you have the right at­ti­tude and you work re­ally hard to im­prove your skills, your po­ten­tial is truly lim­it­less."

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