Only two train services replaced by coaches in September
V/LINE has released their performance statistics for September, showing train reliability on the Albury line at its highest level in two years.
The latest performance figures show 98.9 per cent of train services were delivered in September, exceeding the 96 per cent target and returning the best result since December 2016.
The previous August month showed reliability at 95.7 per cent and punctuality at 86.4 per cent, falling short of their 96 per cent reliability target and 92 per cent punctuality target.
Two performance measures used to gather statistics are time running performance (punctuality) and services delivered performance (reliability).
On long distance services punctuality is measured on time to 10 minutes 59 seconds.
V/Line chief executive officer James Pinder said there were a number of reasons for the noticeable lift in train reliability.
“We are again seeing the benefits of the recent investment in making the Albury line train fleet more reliable, with better maintenance procedures and a reduction in train faults causing cancellations,” he said.
“Having just two of the 180 scheduled services replaced by coaches is a much-improved result and a credit to everyone who has worked hard to achieve this outcome.”
Punctuality for the line again fell short for the September month at 84.2 per cent, missing their 92 per cent target.
Primary cause of delays on the Albury line services were vandalism, including copper wire theft, third-party operators and temporary track speed restrictions..
“Not only does vandalism inconvenience our passengers, it is extremely dangerous and illegal,” Mr Pinder said.
Across the network for September, a total of 88.2 per cent of services arrived at their destination on time last month, the highest punctuality result in almost two years.
Although the Albury/Wodonga line has failed to meet their 92 per cent punctuality target for the past 12 months.
Patronage on the V/Line network increased by 1.5 million in 2017-18 showing a continuing year-on-year upward trend from 14.5 million in 2013-14 to 20.8 million last financial year.