Fremantle Gazette - - NEWS -

TRANSPERTH cus­tomer ser­vice as­sis­tant Leo Agnello is cel­e­brat­ing 50 years of help­ing pas­sen­gers. He started work­ing on the Transperth sys­tem in 1968 when the-then WAGR (WA Gov­ern­ment Rail­ways) was look­ing for ex­tra staff to han­dle Royal Show crowds. In his time at the Pub­lic Trans­port Author­ity, Leo has worked as a tick­et­ing of­fi­cer, a ticket ex­am­iner, a se­nior pas­sen­ger ser­vice as­sis­tant and in his cur­rent po­si­tion as a cus­tomer ser­vice as­sis­tant. Mr Agnello said he had a real pas­sion for cus­tomer ser­vice. “Even 50 years on, some pas­sen­gers come and ask me for ad­vice and I’m more than happy to give them as much help as pos­si­ble,” he said. He cel­e­brated 50 years at the PTA with a morn­ing tea with col­leagues.

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