‘Call Triple Zero, not me’: firefighter
FIREFIGHTERS are reminding residents to treat all fires as an emergency – no matter how insignificant they may seem.
QFES Area Commander Inspector Ross Mutzelburg said he received multiple calls to his office in recent weeks reporting fires, when the calls should have been be going directly to Triple Zero.
“I have no way to send a fire truck,” Insp Mutzelburg explained.
“It just delays the process of getting a truck rolling to the fire.”
Insp Mutzelburg said one of the major issues was a misunderstanding from the public as to what constituted an emergency for the fire service.
“We treat all fires as an emergency, and we want all fires – regardless of whether they think it’s an emergency or not – to go to Triple Zero,” he said.
He said a number of the calls to his office had been reporting grass fires, which the callers did not believe warranted Triple Zero calls.
He explained however that any fire had the potential to become dangerous in a matter of minutes, as was the case with the Grantham and Toogoolawah grass fires over previous weeks.
“A fire might be a nothing now, but in ten minutes it could be a big deal,” he said.
“The Grantham fire was a perfect example.
“It was a very small fire when it started but it got very big very quickly.”
He asked that people always dialled Triple Zero as every second counted, and said they should rely on the age old adage of ‘it’s better to be safe than sorry’.
“We don’t care if we get there and it’s nothing,” he said.
“We would rather check and make sure.”