Led astray by fail­ing sys­tem

Geelong Advertiser - - YOUR SAY -

ATRIP on Sun­day to the MCG from South­ern Cross Sta­tion should have been a sim­ple thing. I had checked on­line about a metro train ser­vice that would take me through to Jolimont to watch my daugh­ter com­plete the Mel­bourne Marathon.

Al­low­ing plenty of time, I did the wise thing and checked at the in­for­ma­tion booth, where I was told to go to a dif­fer­ent plat­form to the one I thought.

I met other trav­ellers do­ing the same and they, too, said they had been ad­vised to go to a dif­fer­ent plat­form.

To­gether we boarded a train to Flin­ders St and on to Jolimont . . . or so we thought.

When we ar­rived at Flin­ders St, the train pro­ceeded to re­turn to South­ern Cross, where I, along with my dis­grun­tled friends, dis­em­barked and had to re­board an­other train 25 min­utes later.

We even­tu­ally got to our des­ti­na­tion.

We are be­ing en­cour­aged to use pub­lic trans­port . . . but the cor­rect in­for­ma­tion needs to be given in or­der to make it work.

It should be a sim­ple thing for staff to be able to read the timetable and im­part de­tails. Ap­par­ently not.

J. Illing­worth,


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