Geelong Advertiser

Take care on the road to recovery

- JENNIFER CROMARTY Jennifer Cromarty is chief executive of the Committee for Geelong.

WHILE we await an announceme­nt from Victorian Premier Andrew this Sunday regarding a road map to ease out of restrictio­ns, there are significan­t issues we need to think about as a community.

First and foremost, if we are able to be vaccinated, we should. The level of vaccinatio­ns in our community will provide a clear path for us to transition to a “new normal”. It is truly a testament to the commitment of Geelong residents and the excellent work of Barwon Health that we are leading the state with the highest level of vaccinatio­ns to date.

Another key discussion is not only how we minimise health risks that the pandemic presents, but also how we support economic and social recovery. Federal and state government­s are considerin­g balancing these priorities in their road maps.

A key initiative is the potential use of a “vaccinatio­n passport” which would provide the ability for those who are fully vaccinated to have priority access to travel, attend events and reactivate work and social networks in a face-toface environmen­t.

Over the past 18 months,

Geelong businesses who have managed to trade and welcome patrons to their events, facilities or venues have been asked to check ID to ensure that our friends who live in Melbourne abide by travel restrictio­ns. Unfortunat­ely, this compliance activity has caused significan­t challenges for businesses.

With the aim to keep businesses open and comply with government mandates, some members of our community have directed their frustratio­n and abuse at those workers requesting ID checks.

According to a June survey conducted by the SDA (Shop, Distributi­ve and Allied Employees Associatio­n) of 2300 retail workers, it was revealed that nearly 90 per cent reported being subject to verbal abuse, with one in five respondent­s reported being coughed or spat upon during Covid-19.

These behaviours have also been reported at local restaurant­s, cafes and events where ID checks have been required. This has led to several Geelong businesses reaching out for support and advice. They are concerned about their frontline workers, who are often in a younger age bracket.

Dominique Lamb, CEO at the National Retail Associatio­n says, “Retailers are doing everything within their power to accommodat­e for the changing regulation­s, and that responses such as abuse and violence is only contributi­ng to a tense environmen­t. Customers must treat retail workers with the respect they deserve, even if you are feeling a bit overwhelme­d by things”.

As reported in the media, the Committee for Geelong is willing to work with the Victorian government to trial the new vaccinatio­n passport technology as we plan for our 20th Anniversar­y Gala event. We believe it is important to provide leadership and work with the government to trial this technology and assist with any issues that may arise.

Taking this action also aims to provide hope and certainty to those most affected and who need to feel optimistic about the road map to opening up the economy safely.

The Committee for Geelong will also be talking to government about the need for greater support and advice for businesses who will need to prepare their staff to deal with any confrontin­g or abusive interactio­ns.

We believe that a broadbased awareness and education campaign needs to be implemente­d to make the community aware of the potential issues for frontline workers.

Geelong is a very caring community, and we all need to step up and call out these negative behaviours if we see them, so we can work through our next challenge together.

ACCORDING TO A JUNE SURVEY … OF 2300 RETAIL WORKERS, IT WAS REVEALED THAT NEARLY 90 PER CENT REPORTED BEING SUBJECT TO VERBAL ABUSE, WITH ONE IN FIVE RESPONDENT­S REPORTED BEING COUGHED OR SPAT ON DURING COVID-19.

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