Harvey-Waroona Reporter

24/7 HELP JUST A CALL AWAY

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EMER­GENCY back-up is now just a video call away, since Har­vey District Hos­pi­tal’s tele­health ser­vice started op­er­at­ing around the clock.

The WA Coun­try Health Ser­vice’s Emer­gency Tele­health Ser­vice be­came a 24-hour en­tity from its 78 ru­ral and re­mote lo­ca­tions, just in time for Christ­mas.

Har­vey District Hos­pi­tal clin­i­cal nurse man­ager Larene Hay­ward said the hos­pi­tal had used the ETS ser­vice for years, but fre­quency has in­creased since they could con­nect from the emer­gency depart­ment 24/7.

“The ser­vice op­er­ates from the hos­pi­tal’s re­sus­ci­ta­tion bay and we com­mu­ni­cate with ETS doc­tors via a large mon­i­tor, phone sup­port, cam­eras and mi­cro­phone,” Ms Hay­ward said.

“The two doc­tors ros­tered on in the hos­pi­tal’s emer­gency depart­ment use the ser­vice for sup­port when needed to treat the most crit­i­cal emer­gency pa­tients.”

The ETS was launched to help med­i­cal staff, pro­vid­ing emer­gency care in nurs­ing posts and in ru­ral and re­mote hos­pi­tals.

The Statewide ser­vice has sup­ported more than 58,000 emer­gency cases since it be­gan in 2012 and now deals with about 300 cases a week.

“In Har­vey, we also use the ETS in con­junc­tion with the care pro­vided by our two highly re­spected lo­cal ad­mit­ting doc­tors, Dr Yap and Dr Ven­ter, who pro­vide a lot of sup­port to the hos­pi­tal and of­ten at­tend to as­sist with emer­gen­cies.

“It was a com­fort to know that the ETS sup­port was avail­able over the Christ­mas and New Year pe­riod.”

In a state­ment last month, Health Min­is­ter Roger Cook said that in 75 per cent of all cases, pa­tients could be treated at the ETS site rather than need­ing to be trans­ferred to an­other hos­pi­tal.

“When you con­sider that ev­ery minute counts in an emer­gency, ex­pand­ing the ser­vice to 24/7 will make a big dif­fer­ence to out­comes for emer­gency pa­tients in these re­mote lo­ca­tions,” he said.

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 ?? Pic­ture: Jac­inta Can­ta­tore ?? Staff devel­op­ment nurse Ellen Ever­son and Har­vey District Hos­pi­tal ad­mit­ting GP Dr Ming Yap get help treat­ing pa­tient Alan Steven­son from Dr Ed Archer, who dialled in from Royal Dar­win Hos­pi­tal.
Pic­ture: Jac­inta Can­ta­tore Staff devel­op­ment nurse Ellen Ever­son and Har­vey District Hos­pi­tal ad­mit­ting GP Dr Ming Yap get help treat­ing pa­tient Alan Steven­son from Dr Ed Archer, who dialled in from Royal Dar­win Hos­pi­tal.

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