Herald Sun - Property

Key responsibi­lities

- Consumer.vic.gov.au/housing/renting


-Rental providers and agents are banned from inviting bids or soliciting offers higher than the advertised rent -Rental providers and agents cannot request inappropri­ate informatio­n in a rental applicatio­n, including whether the applicant has been in a dispute with a rental provider or had a claim on their bond, or a credit or bank statement with daily transactio­ns

-Rental providers can only request a bond of more than one month’s rent if the weekly rent exceeds $900

-Each renter must be provided with a free set of keys or security device. Renters can only be charged a reasonable fee for additional sets or replacemen­ts

-Rental providers must ensure a property is provided and maintained in good repair, and is in a reasonably fit and suitable condition for occupancy

-Rental providers must ensure their property meets minimum standards before the renter moves in. If it does not, the renter can terminate the agreement or request an urgent repair

-Rental providers must ensure external doors are secured with a working deadlock and each window capable of having a lock has one


-Rent increases can only occur if a fixed-term agreement specifies the amount or method of the increase

-If a renter receives an excessive utility bill attributab­le to a hidden fault, the rental provider must cover the costs that exceed the renter’s ordinary usage

-Urgent repairs now include repairs or replacemen­ts relating to airconditi­oning, safety devices and any fault or damage that makes the property unsafe or insecure. If rental providers do not respond immediatel­y, a renter can authorise an urgent repair up to the value of $2500. The rental provider must reimburse this within seven days of receiving written notice

-Renters can make certain modificati­ons to a property without the rental provider’s consent, and rental providers cannot unreasonab­ly refuse consent for other modificati­ons. Renters must pay for modificati­ons unless they are classed as a repair or needed for safety

-Rental providers must comply with requiremen­ts for keeping and producing records of gas and electrical safety checks, and smoke detector checks, at the property

-Pets can be kept at properties with the written consent of the rental provider, who must apply to the Victorian Civil and Administra­tive Tribunal to reasonably refuse permission


-Renters must leave the property reasonably clean and in the same condition as at the start of the tenancy, taking into account fair wear and tear. This includes reversing modificati­ons or covering the cost of reversing them, unless they and their rental provider agree otherwise -Rental providers cannot issue a “no specified reason” notice to vacate. They must provide a valid reason, such as they are selling, moving in themselves, or the tenant has caused serious damage to the property

-A notice to vacate can only be issued at the end of the first fixed term of a rental agreement, except for agreements of more than five years

-Renters can apply directly to the Residentia­l Tenancies Bond Authority, without the rental provider’s permission, to have all or part of their bond returned

-When inspection­s to sell a rental property are conducted, renters are entitled to compensati­on of half a day’s rent or $30 (whichever is higher) per inspection

Source: Consumer Affairs Victoria. For all the reforms, visit

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