Own­ers and oper­a­tors of Home­wood Cot­tages John and Jan Har­land talk ser­vice suc­cess

Highfields' Own - - STELLAR SERVICE -

What do you think makes stel­lar ser­vice?

Pro­vid­ing and con­tin­u­ing to pro­vide an ex­cel­lent and out­stand­ing ser­vice for guests and cre­at­ing an ex­pe­ri­ence that will be en­joyed and re­mem­bered.

How long have you been in this in­dus­try?

Home­wood Cot­tages opened in Oc­to­ber 2012.

Are you a Dar­ling Downs or High­fields lo­cal?

We have been res­i­dents of High­fields since 1993 after mov­ing here from Maple­ton in the Sun­shine Coast hin­ter­land. We saw a lot of sim­i­lar­ity in both ar­eas and with the growth of High­fields and the es­tab­lish­ment of a num­ber of tourist-based busi­nesses was the cat­a­lyst for our plan to es­tab­lish Home­wood Cot­tages.

How old is the busi­ness?

Four-years-old. We aimed to pro­vide some­thing dif­fer­ent in the ac­com­mo­da­tion sec­tor for High­fields. This was para­mount in our plans which came to fruition when we pur­chased land which bor­dered David­son’s Ar­bore­tum. The Ar­bore­tum (Latin for tree gar­den) is an ex­quis­ite 1ha of many va­ri­eties of beau­ti­ful au­tumn trees from around the world.

What do you pride your­self on?

Home­wood Cot­tages prides it­self on its lo­ca­tion and unique style with two themed cot­tages nes­tled amongst beau­ti­ful de­cid­u­ous trees and gar­dens, cen­trally lo­cated on Caw­dor Rd. We were hon­oured that Home­wood Cot­tages was cho­sen as the ac­com­mo­da­tion di­vi­sion win­ner in the Heritage Bank Toowoomba Cham­ber of Com­merce Busi­ness Awards in 2014.

What do you at­tribute your suc­cess to?

At Home­wood Cot­tages we are com­mit­ted to pro­vid­ing our guests with a mem­o­rable ac­com­mo­da­tion ex­pe­ri­ence. Our com­mit­ment is to make their stay as unique and com­fort­able as pos­si­ble.

What’s in the fu­ture for your busi­ness?

We look for­ward to con­tin­u­ing to pro­vide a dif­fer­ent choice of ac­com­mo­da­tion in High­fields not only for na­tional and in­ter­na­tional vis­i­tors, but also for the friends and fam­i­lies of High­fields res­i­dents who travel to this won­der­ful area to visit. The cot­tages are ideally sit­u­ated and of­fer great ambience for a ro­man­tic week­end, re­lax­ing mid-week break, and are also avail­able for longer stays. The ad­join­ing Ar­bore­tum is suitable for gar­den weddings and has a lovely wed­ding frame at the end of an av­enue bor­dered by es­tab­lished trees and gar­dens. The cot­tages are per­fect for a ro­man­tic wed­ding stay for the bride and groom, the wed­ding party or ac­com­mo­da­tion for fam­ily and friends.

Own­ers and oper­a­tors of Home­wood Cot­tages, John and Jan Har­land. PHO­TOS: CON­TRIB­UTED

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