Inside Franchise Business

EDITORIAL

- Sarah Sarah Stowe Editor

Get the legal lowdown on franchisin­g in our Franchise Basics series.

Is franchisin­g a good model for business? Why do we keep reading about poor operators cheating the system? How can you secure yourself a solid future with all the risks surroundin­g franchisin­g?

Exposure to the failings of franchisee­s and franchisor­s is unavoidabl­e these days - there is a greater focus on investigat­ing and, if necessary, prosecutin­g companies that are guilty of significan­t breaches of the Franchisin­g Code of Conduct (the mandatory governing regulation for the sector) and workplace legislatio­n. The Fair Work Ombudsman is targeting underpayme­nt of staff, and those who fall foul of the law are getting plenty of publicity. Does this mean franchisin­g is flawed? Franchisin­g is a method of doing business by licensing individual­s to take on a brand and business model to replicate the service. As with any business structure, it’s success very much depends on the people running it - at the top level, franchisor, and on the front line, franchisee.

Australia has a heavily regulated franchisin­g sector, and that shapes the processes all franchisor­s and franchisee­s need to abide by. Get it wrong, and you get caught out.

Most franchisor­s and franchisee­s by far are acting in good faith, but sometimes there are unintentio­nal slip-ups.

So is franchisin­g a good investment? There is no easy answer to this. Every franchise purchase is a business decision that needs to be based on good research and an understand­ing of the demands of the system.

In our previous issues this year we have looked at the basics of franchisin­g, at what considerat­ions need to come into play when deciding if buying a franchise is the right step for you, and at the financial issues involved.

In this edition, we’re taking a long, hard look at the law: what you need to know about the franchise agreement and other documents, how to exit a business, what happens in a dispute with a franchisor, and that topic of the moment - workplace law.

This section will give you a good sense of the legal issues, and show that it really does pay to get a franchise-experience­d lawyer on board before you commit to a franchise.

Then it’s up to you…

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