Inside Franchise Business

DOUBLING DOWN ON SUCCESS

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Mum, dad and the twins are one happy family at Snap-on Tools.

It’s truly a happy family “snapshot” - mum and dad, followed by the twins, all working under the same franchise umbrella.

If you believe that investing in a franchise that could be a smart choice for your family, then you could well find inspiratio­n and endorsemen­t from the journey of husband and wife Clive and Wendy Waller who moved from England to Australia in 2003 with their young twin sons.

After settling in, the couple started searching for a new career for Clive - then made a “snap” decision. In England, the Wallers had had success working together for Snap-on Tools, and when the chance came to invest in a franchise with the brand in Australia, there was no hesitation.

The Waller twins, Craig and Daniel, were exposed to the Snap-on career lifestyle from an early age with dad on the road and mum handling the stock ordering and accounts on top of her full-time role as a nurse.

“For as long as I remember, Dad has been working with Snap-on,” says Craig. “As children, Daniel and I would jump into the truck and admire all the cool tools in the back.”

When the boys finished school, working in the automotive industry was on their career radar. After both completing diesel mechanic apprentice­ships, they considered their first move into the workforce. Understand­ing how the Snap-on franchise had provided career enjoyment and success for their parents, the boys decided to invest in their own, individual Snap-on franchises.

“Snap-on has been a large part of our life. It offers an organised, proven franchise model, which truly is a whole package,” says Wendy. “Snap-on understand­s that if franchises are happy and successful it is a win-win, so they go the extra mile with support. So we were very supportive when Craig and Daniel chose this path.”

SIMPLE ADVICE

For Clive, it has been a great experience having his sons learn the life lessons and responsibi­lity that comes from running their own businesses.

“I’ve achieved success and enjoyed a great career with Snap-on, so I felt very comfortabl­e in recommendi­ng it to both my boys as they came of age,” he says.

“My advice was simple: you get out what you put in.

“So far they are excelling in building the business. Best of all, they are enjoying their work, which is great to see.”

Although only a couple of years into his Snap-on franchise life, Craig says he is relishing his chosen path.

“I think there is no better company to work for. You are starting from the best place for your career by selling the best tool brand in the market.

“I love being out and about building relationsh­ips with people in the trade. The financial rewards are also there if you work for them. I absolutely recommend it to others looking for a career change.”

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