THE HAIRDRESSING FAMILY FRANCHISE
French global salon brand Franck Provost Paris keeps growing, and with further expansion offers opportunities for potential franchisees.
French global salon brand Franck Provost Paris keeps growing.
Franck Provost never imagined his business becoming the global hairdressing salon sensation it is today. He opened his first salon in a chic suburb of Paris in 1975. The brand has grown to become the number-one salon in France and has almost 700 outlets in 30 countries. With further expansion plans already, there are plenty of opportunities available for potential franchisees. Master franchisor Jean-François Carré of Franck Provost Paris Australia fell in love with it and felt that Australia needed just such a French hairdressing brand. Carré is not a hairdresser by trade, but got into the field with the influence of his sister.
Today there are 17 Franck Provost Paris hair salons around Australia – New South Wales: Barangaroo, Beecroft, Bondi Beach, Breakfast Point, Chatswood, Crows Nest, Double Bay, Macquarie Centre, Manly, Mosman, Paddington, Rozelle, Sydney City and Warringah Mall; Victoria: Melbourne Emporium CBD; Queensland, Townsville; and Tasmania: Hobart.
Australia also has its own training academy in Macquarie Street, Sydney, which is an extension of the original academy in Paris.
“The Franck Provost Paris business model has proven highly successful across the globe, and it is our goal to continue to build the Australian business in the coming years, ultimately making it the nation’s leading hair-salon group,” says Jean-François Carré, who is leading the brand’s expansion in Australia.
Carré also believes the brand is powerful because of its family ownership. The global team includes Franck Provost’s son Fabian Provost, who is the global artistic director, and daughter Olivia Provost who is the global communications director. The siblings say they work well together and share a passion for great business and creativity.
“On top of the franchise, we also offer two more layers,” says Carré.
“Firstly there is the ‘Management Option’, where we actually look after everything so the salon owner can be ‘hands off’. This includes accounting, marketing, human resources, managing and coaching the floor manager, and it is a particularly appealing option for investors who are not hairdressers.
“We also offer a ‘Centralised Customer Service Option’, where we answer calls, emails, SMS messaging and live chat centrally from the office, plus we also support the salon floor manager with rostering, planning and staffing.”
The company says education plays a pivotal role in the success of the Franck Provost Paris brand. Head of education and talent management Virginie Gayssot leads the Australian training academy in Sydney. She visits the Parisian academy each year to be trained in the latest trend collections and exclusive cutting, colouring and balayage techniques, which she then translates and teaches to all team members back in the Australian business.
Fabian, Olivia and Franck Provost
Moss Provost and Lottie Fabian and Franck
Fabian Provost and Déborah François
and Provost Franck OliveiraRaica
Fabian Provost and Ana Beatriz Barros