Inside Franchise Business

SOLDIERING ON

Military veterans, Phillip and Adam Anderson, have joined forces to build a future in franchisin­g.

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Ex-military father and son join forces in business.

The father and son duo have joined the chorus of franchisee­s at Minuteman Press Internatio­nal, and after four years have found their rhythm as marketing services providers.

Their combined talents have brought them local business success, with three awards already under their belt.

But it’s a long way from their previous careers.

Phillip has an outstandin­g record of military service, recognised in the 2004 Queen's Birthday Honours with the Medal of the Order of Australia. He enjoyed the privilege of leading one of Australia's premier military ensembles as the director of music of the Royal Australian Navy Band from 2002 until 2012 and proudly wears the Australian Active Service and Iraq Campaign Medals

His son and partner in business,

Adam, a former member of the Australian Army and French Foreign Legion, and the recipient of a bravery award in 2010, believes the lessons learned by the pair in their former lives have stood them in good stead in business: dedication, and resilience in the face of adversity.

It has helped to have a supportive franchisor too.

Phillip says, "It has been a big 'sea change' for us and there have been many challenges to overcome; not least of all, the day to day operations of a digital print, design and marketing centre. Fortunatel­y, we have benefitted from great support from the Minuteman Press field representa­tives and our area manager, Jeff Lewis. They truly are experts in their field and it would have been impossible to gather new customers and operate the business without their support and encouragem­ent."

The pair own and operate the Liverpool Minuteman Press business and have taken on particular roles that are naturally aligned with their talents. Adam is the face of the business, an active member of the business community sitting on local boards and committees and a former vice president of the Liverpool Chamber of Commerce and Industry.

Phillip brings his wisdom to an elder statesman role.

But there’s no holding back this pair, who can’t resist the opportunit­y for a bit of fun and music in their lives.

Phillip still finds time to employ his musical talents, conducting a school orchestra and taking on guest conductor opportunit­ies at home and overseas.

And Adam is participat­ing in a gala fundraisin­g dance-off, the Stars of Sydney South West, which is raising money for the Cancer Council of New South Wales. His dad comments: "He has zero dance experience; but has two sisters who have danced profession­ally so maybe dance is in his blood! Adam is most excited about supporting an amazing charity and having fun doing it."

The community plays a significan­t role in their business.

"We support the Police Citizens Youth Club and Ingham Institute by providing free print products each year and we also provide work opportunit­ies for people from disadvanta­ged background­s who are trying to get back into the workforce."

As franchisee­s, Phillip and Adam are enjoying their new lives. Phillip has found that his new role, providing marketing services, is similar in exciting ways to his last position as the leader of the Royal Australian Navy Band and this provides an added sense of satisfacti­on.

"Both jobs have a high creative element. We create products and deliver services to our customers. In my previous life, my team composed, arranged music and delivered ceremonial services for performanc­es to audiences ashore and afloat.

“In the print shop, we create engaging designs and deliver the finished product to our customers. Those designs make their way into the hands of thousands of people whether it be in the form of the traditiona­l flyer or brochure or on a promotion product or as an eye-catching sign on a vehicle or shopfront.

"The most gratifying jobs (which are not necessaril­y the ones with the highest profit margins) are the ones we do for other small business owners, people like us who are trying to make their way in a very competitiv­e field.

"Yes, we are printers; but we do much more than just business cards and flyers! We help our customers connect with their communitie­s."

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