Inside Franchise Business

Fastway couriers

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25 years

Fastway Couriers is celebratin­g the milestone at its annual conference, this year held in the Northern Territory at Australia’s iconic Uluru.

The business was establishe­d in New Zealand in 1983 and within 12 months became the first transport company to enter the franchisin­g arena. After launching into Australia in 1993 the company saw exponentia­l growth.

Two years ago internatio­nal courier and logistics company Aramex (which operates in more than 60 countries) bought Fastway Couriers, which today comprises more than 800 franchisee­s in Australia and showed in excess of 10 per cent growth over the last year.

Fastway Couriers is turning the traditiona­l delivery model on its head with a range of new technology and processes including embracing the sharing economy to help support franchisee­s and customers.

“The transport and delivery industry has changed dramatical­ly over the past 25 years,” says Fastway Couriers Australia CEO Peter Lipinski.

“The first Fastway van in Australia distribute­d in a world of pre-smartphone technology and internet, in a market made up predominan­tly of business-to-business customers. The rise of online shopping in the past five years has completely transforme­d our industry. The rapidly growing appetite of Australian consumers for online shopping and the expectatio­n of roundthe-clock convenienc­e has underpinne­d the developmen­t of a number of innovative new technologi­es,” he says.

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