Inside Franchise Business

LITTLE CHA

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Little Cha is the latest bubble tea brand to hit the franchise market, focusing on bringing a western twist to the traditiona­l iced tea industry. The brand was establishe­d in 2017 and quickly grew its network to nine stores in 18 months, before launching its franchise model in September.

The team behind Little Cha was inspired to bring bubble tea out of metropolit­an regions and into the focus of local Aussie communitie­s.

“Australian­s love anything fresh, fruity and trendy. Not to mention the popularity of Asian brands and concepts in Australia – as a nation we are very open to trying new things,” says the Little Cha founder.

The brand’s focus on western demographi­cs has provided Little Cha with a key advantage in the highly competitiv­e Australian market, with a diverse offering specialise­d for Australian tastes.

“Around 70 per cent of the Little Cha customer base originates from westernise­d culture. This is a very good indication that we are reaching our goals and target market,” he says.

“We have tailored our flavours and bubble tea varieties to suit everyone but have especially focused on providing popular and recognisab­le options to cater for people from a westernise­d background.”

Food retailing in Australia is a competitiv­e market, meaning brands have to focus on differenti­als and innovation­s to survive, however the categoric success of bubble tea has shown that growth is achievable with a niche offering.

For this reason, Little Cha has developed a strategy that focuses on regional Australian locations with little bubble tea competitio­n, maximising market share and growth potential for franchisee­s.

“The bubble tea industry has extreme high growth potential. If you look back to five years ago, bubble tea was a concept very fresh and unknown to Australian­s, compared to now where the product is a known and loved staple in Australian­s diets. While there is still a focus on the Asian demographi­c, we know and believe that there is room for growth for the western demographi­c also.”

The Little Cha chain now has 10 locations across New South Wales and Western Australia with the brand targeting six new stores in the next 12 months, comprised of both the sale of existing stores and the opening of new greenfield sites.

Plans are already in place to bring the Little Cha to Taiwan and other neighbouri­ng countries over the next two to three years.

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