Inside Franchise Business

Reis and Irvy’s

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An innovative US franchise brand is set to disrupt the Australian dessert market.

Reis and Irvy’s is the world’s first soft-serve vending robot, providing customers with a 24/7, staff-less self-service experience that promises to redefine the food retailing landscape.

The patented robotic vendor can serve six flavours with six toppings in a 60 second window, condensing the traditiona­l 60–100 sqm frozen yoghurt or ice cream storefront into a 1.5 sqm selfsuffic­ient robot.

The brand has more than 250 franchisee­s across the US with more than 1100 pending robot installati­ons, aggregatin­g over $47 million, with additional contract commitment­s for over 2750 robots currently underway.

Reis and Irvy’s Australian licensor Troy Bingham says he was looking to invest in a market disruptor business that could keep evolving.

“Having owned a retail food franchise before, the Reis and Irvy’s model immediatel­y caught my eye. The high cost of staff, rent and utilities in Australia made it a ‘no brainer’ as a solution to serve high quality products to customers in an engaging and fun way, without the high barriers to entry and operation that retail-based franchises are experienci­ng.”

Bingham is integratin­g a supply chain management system, providing franchisee­s with a full-service model.

“We do the location negotiatio­ns, install the machines, refill the robots with products, clean the kiosks, and distribute the funds collected. To make things even easier, our franchisee­s get access to online real-time reporting capabiliti­es, which show them product trends, live sales data and more. Our franchisee­s are essentiall­y responsibl­e for assisting in the marketing and promotion of their kiosks.”

The initial plan is for 10 machines with an additional 100–200 launching over the next year.

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