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Lock & Roll franchisee David Anderson stumbled across his new business opportunity while job hunting. And just look at him now.
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It was more than two years ago when David Anderson found the key to his future. He originally trained in metal fabrication before spending time as a professional rugby league player for Wests Tigers and in the UK, and then spent 20 years as a bus and truck salesman. In 2016 David was ready to make a change; he just didn’t know it would be as a business owner.
“Being a part of a franchise group never crossed my mind until I stumbled across the Lock & Roll opportunity while job hunting,” says Anderson.
What appealed was the simple proposition on offer: Lock & Roll specialises in fixing the hardware and functionality of windows and doors that have become stiff over time and almost impossible to slide.
“The scope of work and benefits were certainly appealing: a strong rewarding income, flexibility and an opportunity to build a business based on quality workmanship,” he says.
The flexibility is really what sold the idea of owning a franchise business to Anderson. “I start my first job around 9 am after I drop the kids to school. I’ll typically finish my day around 4 pm and my partner helps me on a part time basis with admin and invoicing in the evening. I still work hard but if I need to take time off, I can easily book it in.”
During the day he will perform three to four jobs within a local area and the jobs can vary from a simple change of rollers on a sliding door to replacing parts and resetting a large commercial set of bi-fold doors. While getting paid on the day minimises financial homework, he still makes calls and organises parts and jobs when the technician part of his day is finished.
Now managing the Leichhardt NSW territory, Anderson turned to strata management companies as well as local homeowners to build a strong customer base.
“The main challenge I faced when starting the business was to learn about the hardware and technical side of things – but with Lock & Roll’s training programs and support, it made for a smooth transition.”
Franchisees in the network have the support of a pro-active operational team including a training manager, franchisee manager, marketing team, business director and general manager.
The focus for the operational team is to understand what their franchisees are looking to achieve and how they can improve the system by implementing support structures.
Anderson’s advice for those considering buying a franchised business is to “do your research, pick a good area and build your relationships in that area, be prepared to work hard and increase your skills – there’s a lot to learn.”
Anderson wants to build a good income and business so that he can provide financial security for his family. His 20-year-old son already helps out part time in the business.
Do your research, pick a good area and build your relationships in that area, be prepared to work hard and increase your
skills – there’s a lot to learn.