Lock & Roll fran­chisee David An­der­son stum­bled across his new busi­ness op­por­tu­nity while job hunt­ing. And just look at him now.

Inside Franchise Business - - Contents -

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It was more than two years ago when David An­der­son found the key to his fu­ture. He orig­i­nally trained in metal fab­ri­ca­tion be­fore spend­ing time as a pro­fes­sional rugby league player for Wests Tigers and in the UK, and then spent 20 years as a bus and truck sales­man. In 2016 David was ready to make a change; he just didn’t know it would be as a busi­ness owner.

“Be­ing a part of a fran­chise group never crossed my mind un­til I stum­bled across the Lock & Roll op­por­tu­nity while job hunt­ing,” says An­der­son.

What ap­pealed was the sim­ple propo­si­tion on of­fer: Lock & Roll spe­cialises in fix­ing the hard­ware and func­tion­al­ity of win­dows and doors that have be­come stiff over time and al­most im­pos­si­ble to slide.

“The scope of work and ben­e­fits were cer­tainly ap­peal­ing: a strong re­ward­ing in­come, flex­i­bil­ity and an op­por­tu­nity to build a busi­ness based on qual­ity work­man­ship,” he says.

The flex­i­bil­ity is re­ally what sold the idea of own­ing a fran­chise busi­ness to An­der­son. “I start my first job around 9 am af­ter I drop the kids to school. I’ll typ­i­cally fin­ish my day around 4 pm and my part­ner helps me on a part time ba­sis with ad­min and in­voic­ing in the evening. I still work hard but if I need to take time off, I can eas­ily book it in.”

Dur­ing the day he will per­form three to four jobs within a lo­cal area and the jobs can vary from a sim­ple change of rollers on a slid­ing door to re­plac­ing parts and re­set­ting a large com­mer­cial set of bi-fold doors. While get­ting paid on the day min­imises fi­nan­cial home­work, he still makes calls and or­gan­ises parts and jobs when the tech­ni­cian part of his day is fin­ished.

Now man­ag­ing the Le­ich­hardt NSW ter­ri­tory, An­der­son turned to strata man­age­ment com­pa­nies as well as lo­cal home­own­ers to build a strong cus­tomer base.

“The main chal­lenge I faced when start­ing the busi­ness was to learn about the hard­ware and tech­ni­cal side of things – but with Lock & Roll’s train­ing pro­grams and sup­port, it made for a smooth tran­si­tion.”

Fran­chisees in the net­work have the sup­port of a pro-ac­tive op­er­a­tional team in­clud­ing a train­ing man­ager, fran­chisee man­ager, mar­ket­ing team, busi­ness direc­tor and gen­eral man­ager.

The fo­cus for the op­er­a­tional team is to un­der­stand what their fran­chisees are look­ing to achieve and how they can im­prove the sys­tem by im­ple­ment­ing sup­port struc­tures.

An­der­son’s ad­vice for those con­sid­er­ing buy­ing a fran­chised busi­ness is to “do your re­search, pick a good area and build your re­la­tion­ships in that area, be pre­pared to work hard and in­crease your skills – there’s a lot to learn.”

An­der­son wants to build a good in­come and busi­ness so that he can pro­vide fi­nan­cial se­cu­rity for his fam­ily. His 20-year-old son al­ready helps out part time in the busi­ness.

Do your re­search, pick a good area and build your re­la­tion­ships in that area, be pre­pared to work hard and in­crease your

skills – there’s a lot to learn.

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