RECRUITING THE FRANCHISE RECRUITER

What happens when you work as a franchise recruiter and discover a business that’s got everything you need?

What happens when you work as a franchise recruiter and discover a business that’s got everything you need? You invest in the franchise, of course. And that’s just what

franchisee Shane Cole did.

Previously a field support manager for Snap Printing, Cole took a few years out of franchising but was eager to get back in to the franchising sector and found himself taking on a recruitment role. And that led to a whole new career. Here he shares why the logistics business Pack & Send was too tempting to resist …

“Before purchasing a Pack & Send franchise I worked for a company that developed franchise systems for existing and emerging companies wanting to franchise their businesses. My role was selecting suitable candidates for various franchisors, and Pack & Send was one of them,” says Cole.

“Having worked closely with Pack & Send during this time, I gained a good understanding of the business, particularly from the franchisor’s perspective, and I liked what I saw. They are a very supportive group, enthusiastic, and have a strong belief in the direction in which the business is heading.”

PASSION FOR SUCCESS

Shane explains that the drive to succeed comes from the top. “The CEO, Michael Paul, has a real passion for his business and a genuine interest in seeing franchisees succeed. You could sense he wanted to see the organisation grow rapidly and has a really enthusiastic team around him.

“Pack & Send is a unique business model that taps into a growing industry. The model is well established and shows strong growth consistently,” he says.

“They have strong established systems in place, incorporating comprehensive training, online operations and marketing manuals. At the time the operations manual was one of the best in the industry.”

Other aspects of the business model appealed to Shane. “From early on there