Inside Franchise Business

WEST SIDE STORY

As far as picturesqu­e postcard scenes go, Western Australia has more than enough to satisfy the most demanding of visitors.

- By Nick Hall

Hot property trends driving WA

From the golden beaches of Perth’s northern shore, where surf breaks rival those seen anywhere in the world, to the vast Outback expanses that dazzle tourists and natives alike, Western Australia is the state that offers a slice of everything Australia has to offer.

And for the first time in a long time, buyers and renters are cashing in on Australia’s not-so-hidden gem.

Lending restrictio­ns have loosened, in line with a falling interest rate that has given way to an emerging middle-class economy. It’s a trend that all major cities across Australia are experienci­ng, but in Western Australia, where commercial interest has traditiona­lly waned, things are heating up.

“The current market is ripe for investment opportunit­ies,” says Ahmad Ibrahimi, head of retail leasing for the Perth arm of property firm Colliers Internatio­nal.

“Interest rates are at an all-time low, while spending per capita in WA continues to outpace the national average. As retail footprints reach saturation and in some cases are cannibalis­ing one another in other parts of Australia, in WA, landlords are still responding to growing demand from retailers looking to come west.”

Take a look at the breadth of internatio­nal chains that have made their way to the state over the past few years and it’s easy to see that interest is swelling out west. Big-name brands such as Uniqlo, Zara and H&M now call WA home, with internatio­nal giant Costco’s first of two confirmed stores set to open next year.

“Retailers, especially those who are gearing up to enter the west, stand to benefit the most from this as landlords look to host brands and concepts that help to differenti­ate them from others,” Ibrahimi suggests.

So, with constructi­on on the horizon and wave of new brands, both internatio­nal and domestic set to make WA the next big retail market, where can eagle-eyed franchisee­s look for a bargain business opportunit­y?

PERTH CBD

Similar to its east-coast counterpar­ts, WA’s capital presents the strongest opportunit­y for prospectiv­e small business owners. However, unlike Sydney and Melbourne, an oversatura­tion of offerings has yet to dwindle profitabil­ity for tenants.

“The CBD provides a great platform to target an ongoing rotation of visitors and white-collar workers, with footfalls throughout the year remaining strong and conversion rates following closely,” Ibrahimi says.

The resulting spark in retail interest has seen a number of prominent landlords invest heavily in restructur­ing processes – the aim being to make their locations more appealing to prospectiv­e business tenants, particular­ly as new developmen­ts spring up across Perth.

“There is a lot of economic activity currently happening across WA,” Ibrahimi continues.

“Perth CBD leads this progress

with several major refurbishm­ents and redevelopm­ents by key landlords, including the redevelopm­ent of Carillon City and Piccadilly Arcade and the completion of work in Enex 100, Raine Square and, more recently, Forrest Chase in the heart of the city.”

NEW DEVELOPMEN­TS

In Sydney and Melbourne, the infrastruc­ture race seems to be slowing, however, across the Perth CBD, constructi­on and developmen­t are strongly under way. In fact, the city’s newest developmen­ts have an underlying value of just below $12 billion, making Perth one of the fastest growing regions in Australia.

Ibrahimi says residentia­l interest has expanded the city scope, giving birth to a number of as-yet-untapped areas.

“Historical­ly, Perth has had limited retail options between the CBD and a few establishe­d regional shopping centres. That has changed significan­tly during the last decade as the housing market expanded north towards Alkimos, south towards Mandurah and east along major growth corridors.”

Southeast of the state’s capital, the population growth impact is plain to see, as highlighte­d by the recent $350 million Westfield Carousel redevelopm­ent.

Located just 12 kilometres from the Perth CBD, the retail precinct has a total trade area population of 640,000, buoyed by its proximity to both Curtin University’s Bentley Campus and Murdoch University’s South Street Campus.

The 2018 redevelopm­ent saw an additional 70 specialty retailers added to the mix, taking the total number of offerings to 350 across the fashion, food, lifestyle, dining and entertainm­ent verticals.

The redevelopm­ent – alongside the launch of fellow retail precincts Yagan Square and Raine Square – has helped to extend the Perth CBD outside its traditiona­l town borders.

“The combined investment of over $2 billion has resulted in world-class retail

offering across the state that has injected billions of dollars into the local economy, creating jobs and helping to improve the retail sector,” Ibrahimi says.

While the Westfield Carousel project has captured much of the state’s attention, a number of other inner-city developmen­ts are also presenting value-for-money opportunit­ies.

YAGAN SQUARE

Located in the heart of Perth’s CBD within the reach of the heritage-listed Horseshoe Bridge, Yagan Square is the flagship public space of the Perth Council’s new City Link.

The diverse, multi-use region celebrates Western Australia’s cultural heritage and landscape through a series of art spaces, retail offerings and digital implementa­tions. Bearing a price tag of over $73 million, the much anticipate­d area opened to the public in March last year, after more than 10 years of planning.

Encased within the 1.1 hectare site is the booming William Street Mall, a lively pedestrian thoroughfa­re lined with shops and alfresco dining, linking the Perth CBD with Northbridg­e.

It was a significan­t developmen­t for the city, which had traditiona­lly offered little pre- and post-match entertainm­ent for its AFL-mad inhabitant­s. Yagan Square’s introducti­on provided an additional nightlife boost, attracting a number of micro-breweries and millennial-themed offerings.

“Local, interstate and internatio­nal visitors have Perth Arena and Yagan Square at their feet with the added bonus of direct train services to key destinatio­ns,” Planning Minister Rita Saffioti reveals.

“As constructi­on and developmen­t progress over coming years, we will see retail, hospitalit­y and hotel operations continue to boost the state’s economy.”

But while Yagan Square remains the jewel in the Perth City Link crown, it isn’t the only major developmen­t generating interest in the city.

ELIZABETH QUAY

Elizabeth Quay, the $2.6 billion landmark waterfront developmen­t designed to reconnect Perth city with the Swan River, is yet another initiative turning heads.

The ambitious project was named best of the best by the Urban Developmen­t Institute of Australia, thanks to its transforma­tive approach to retail innovation and growth.

“Elizabeth Quay has restored a valuable physical and cultural connection between Perth’s city centre and the Swan River, a connection that had previously been cut by roads and decades of developmen­t,” Metropolit­an Redevelopm­ent Authority CEO Sean Henriques says.

“People come out of the high-rise buildings to enjoy lunch by the water. They are returning to the city on the weekend, or staying longer after work to attend shows and events with their families and they are forging new connection­s and ways of engaging with the city and its river.”

Bolstering the new region is the developmen­t of global business Chevron’s Australian headquarte­rs. The new 29-storey, mixed-used Chevron tower has added more than 54,000 square metres of office space, however the big boom for prospectiv­e tenants comes in the wealth of expected foot traffic.

“Chevron’s new headquarte­rs will contribute to delivering a vibrant, activated Elizabeth Quay, which is ultimately expected to be home to 1400 people and 10,000 workers,” Saffioti says.

The unique mix of commercial, dining, entertainm­ent, retail and community uses have seen the region grow in stature, not

only in Perth but across the state.

“Elizabeth Quay will continue to be an exciting place to live, work and visit and will generate essential economic activity for many years to come,” Henriques says.

GROWTH AREAS

As the Perth City Link plan nears completion, the city is fast becoming an internatio­nally recognised tourist destinatio­n. The result has seen the state government invest heavily in developing the region’s airport infrastruc­ture and capabiliti­es, with developers equally eager to capitalise.

Ibrahimi suggests that the new developmen­ts slated for the region present unrivalled access to a rapidly growing growth region.

“If I was to pick the most attractive project for the next five years, it would be the retail developmen­t around Perth Airport,” he says.

“Along with hosting Perth’s only DFO, the master-planned project includes

Perth’s first Costco, a 19,000sqm store due to open in the first half of 2020, a largeforma­t retail precinct opposite the DFO and several lots allocated for community services and neighbourh­ood retail.

“This location, in my opinion, will become a retail mecca for Perth residents and tourists alike. There are additional retail opportunit­ies available for largeforma­t operators, F&B, childcare and neighbourh­ood services,” Ibrahimi says.

The market conditions parallel those seen in the east of the country, particular­ly in the outer suburbs of Brisbane, where master-planned communitie­s represent a strong entry point for prospectiv­e franchisee­s to target the emerging middleclas­s economy.

Access to family-focused areas open the opportunit­y for a new business owner to generate strong sales and cement themselves as a key community contributo­r, irrespecti­ve of the industry in which they operate.

“Master-planned communitie­s provide residents with a focused and dedicated offering,” Ibrahimi explains. “A developmen­t’s success and eventual uptake relies on ensuring that the product is meeting the needs of the future community. In recent times, developers have started paying closer attention to ensuring their retail centres are well designed, well positioned and accepting of different types of retailers.”

While master-planned communitie­s can offer significan­t access to valuable markets, playing off a key anchor tenant can still prove worthwhile.

SUB-REGIONAL OPPORTUNIT­IES

Since the collapse of the state’s mining industry, regional and sub-regional areas in Western Australia have struggled to stay relevant, with little to draw new entrants to the town centres. However, a strong state government approach to infrastruc­ture and education is slowly helping to build back appeal.

“While we obviously had an inflated figure during the mining boom, which included interstate workers who settled in the regional areas, today, the steady and organic population growth is evident across the state, with key indicators recording a 0.93 per cent growth between 2017 and 2018,” Ibrihimi reveals.

“And while the larger shopping destinatio­ns such as Westfield Carousel, Morley Galleria and Garden City offer very competitiv­e retail opportunit­ies, smaller neighbourh­ood centres continue to draw the most interest from retail operators due to their relevance to the residents in nearby communitie­s.”

SUB-REGIONAL CENTRES

Take for example, Western Australia’s second-largest shopping centre, Lakeside Joondalup, which moves an annual turnover of over $700 million. Strategica­lly positioned in Perth’s northern growth corridor, the centre houses over 280 specialty stores and kiosks, connecting the bustling local community with a number of small business operators.

The value for prospectiv­e entreprene­urs lies in the centre’s innovative approach to pop-up retail.

Along with landlord LendLease, Lakeside Joondalup offers prime pop-up sites directly in front of major tenants, such as Myer, delivering high visibility.

The affordable, low-risk option is tailored to suit a new business operator in a testing phase, and can provide extensive insight into potential business solutions, particular­ly for mobile operations like vending franchises.

Further east, operators are also responding to a booming population growth. In November 2018, prominent regional centre Midland Gate completed stage two of a $100 million redevelopm­ent that added more than 14,000 square metres of gross lettable area.

The introducti­on of a new fresh food precinct, in addition to an expanding dining offer, helped to bolster the appeal of the centre’s 35 new retailers.

Across the Midland and greater Swan area interest is steadily swelling, with a number of savvy operators getting in early on the projected 24 per cent increase in population growth, predicted to hit 300,000 by 2025.

REGIONAL OPPORTUNIT­IES

From a geographic­al perspectiv­e however, Western Australia offers more than just CBD and sub-regional opportunit­ies. The nation’s largest state by area is largely rural, and while population numbers in regional towns pale in comparison to the Perth and Fremantle regions, they shouldn’t be ignored.

Significan­t government investment is slowly building infrastruc­ture and appeal in the state’s more rural town centres, with areas such as Geraldton, Bunbury and Albany emerging from the post-miningboom slumber, reposition­ed as thriving regional tourist spots.

“With tourism investment­s picking up and more airline connection­s to Perth, including the recent introducti­on of direct flights between Perth and Tokyo, we expect a surge of interest for places like Margaret River, Bunbury and Albany to the south and tourist hotspots in Geraldton,

Exmouth and Broome to the north,” Ibrahimi explains.

“These regional centres already enjoy substantia­l interest from intrastate travellers and will continue to receive more visitors from other parts of Australia and overseas tourists, leading to strong demand for retail operators.”

Primarily driven by pad sites for Quick Service Restaurant options, medical and childcare centres, pharmacies and most recently entertainm­ent, interest is slowly rising.

But a new industry discovery looks certain to accelerate that growth.

As the dust settles on the state’s iron ore, gold and copper mining sectors, exploratio­n in lithium hydroxide is revitalisi­ng the prospect of a secondary resource-driven boom.

Several regional sites across Western Australia have been bolstered to address the growing demand for the material, which will fuel the next generation of car and smart phone batteries.

Retailers, especially those who are gearing up to enter the west, stand to benefit the most from this as landlords look to host brands and concepts that help to differenti­ate them from

others.

Ibrahimi reveals that the state’s resource-driven economy is set to thrive as result, turning Western Australia into a major global player and immigratio­n hotspot.

“The world’s largest lithium hydroxide processing plant outside of China opened in Kwinana, just south of Perth earlier this year,” he explains.

“The $400 million facility looks set to be joined by a $1 billion plant in Bunbury. In total, WA is expected to produce more than a third of the world’s demand for lithium. Its significan­ce to the local economy, job creation and state budgets cannot be stressed enough.

As new developmen­ts take shape across rural Western Australia, towns that have previously suffered in the fallout of the mining collapse look set to be revamped, with eagle-eyed entreprene­urs ready to capitalise.

Ibrahimi suggests a driving demand for workers is a sure-fire sign of sector on the precipice of a great revival.

“Job creation industries will continue to drive interest in the south of the state, especially in regions like Bunbury. We are confident regional towns will continue to be a power house for the state’s economy and will, in turn, continue to benefit the retail sector.”

CHALLENGES

As population growth continues across Western Australia, new retail precincts are certain to present value-for-money opportunit­ies, particular­ly for those operators willing to commit early.

Despite the upside, however, Ibrahimi suggests the state is not without its challenges.

“Retail has always been an evolving industry and that couldn’t be any truer than today. In addition to internatio­nal challenges with global trade wars and regional instabilit­ies, consumer habits continue to drift away from the convention­al ‘customer’ that the industry was all too comfortabl­e with,” he says.

“Throw in online shopping growth trends across the country and we find ourselves in unconventi­onal territory that demands the best of our attention and effort. WA is not immune to any of these challenges, and retailers are expected to do everything they can to provide a level of ‘future-proofing’ as we move through this uncharted route.”

The retail leasing expert advocates strong due diligence on the part of the prospectiv­e franchisee, offering two pieces of advice: know your customers and know your lease.

“It is vital to know as much as possible about your customer base, their demographi­cs, shopping habits and spending power. This will allow you to best judge a location and its suitabilit­y for your business,” he explains.

“After this stage, get to know your lease. This is not just a review of the document but more importantl­y understand­ing its human components. Know your landlord, the leasing agent, your future property manager, your adjacent neighbours. If you are part of a retail precinct or shopping centre, get to the nitty-gritty details of the marketing budget and plan. Today, it is more about interactin­g with the customer in all aspects of their lives, and data and research is key to this.”

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 ??  ?? Elizabeth Quay photo credit: Developmen­tWA
Elizabeth Quay photo credit: Developmen­tWA
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photo credit: Developmen­tWA
 ??  ?? Yagan Square photo credit: Developmen­tWA
Yagan Square photo credit: Developmen­tWA

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