Inside Franchise Business

WORKING FROM HOME

Looking for a franchise that offers the benefits and flexibilit­y of working from home? Here are seven options to get you started.

- By Domini Stuart

Brands, tips and advice.

What does a top-performing home-based franchise look like? It depends where you

For some franchisee­s, it provides a way to work around other commitment­s.

“Our cleaning franchise partners can keep their day jobs or daytime activities and work in the evening or at weekends,” says Damien Boehm, founder of Urban Clean.

Some are stepping back from a demanding career.

“A lot of our coaches are what I call corporate refugees,” says Robert Zammit, FocalPoint Business Coaching and Training’s managing director, Australia. “They’ve worked long hours in big companies for 20 or so years and now they’re looking to control their life, work flexible hours in a flexible location and use their business acumen.”

Others are committed to maximising their income.

“It’s up to our franchisee­s how they organise their days but they’re committed to working full time,” says Lee Featherby, PowerfulPo­ints Visual Communicat­ion Specialist­s CEO. “They know they can build a substantia­l asset for themselves and their family.”

Most home-based offer businesses have lower overheads in common. The cost of entry is also relatively low and there could be savings on tax and commuting. But it isn’t right for everyone. Some people feel isolated, or that they’re never away from work, while others struggle to maintain the necessary discipline.

If you believe that running a business from home could be right for you, here’s a taste of your options.

FOCALPOINT BUSINESS COACHING

FocalPoint helps businesses of all sizes to improve their results.

THE TASK

“A good coach needs deep business knowledge so we look for at least 10 years’ experience,” says Robert Zammit. “Our structured programs include sales enhancemen­t, strategic leadership and business effectiven­ess.”

FLEXIBILIT­Y

FocalPoint coaches can adjust their hours to meet their own and their clients’ needs.

SUPPORT

All FocalPoint franchisee­s must complete an intensive certificat­ion program.

“Our North American team trains and onboards our coaches and supports them to build their own coaching practice,” says Zammit. “New coaches are mentored by their own coach for up to a year and have access to over 250 hours of ongoing support annually.”

PROFIT POTENTIAL

“Coaching has the potential to add significan­t value to clients so we’re a commensura­tely high-margin business with potential for significan­t profit,” says Zammit.

CIRCLE OF LOVE

Circle of Love is a wedding hire, planning and styling franchise.

THE TASK

Franchisee­s work closely with clients to style and plan their wedding or event.

FLEXIBILIT­Y

All of the administra­tion is done at home, including taking the enquiry by phone or email, quoting, invoicing and arranging meetings. “The hours are very flexible but we do encourage franchisee­s to reply to an enquiry within the day,” says Kim Williams, Circle of Love franchisor/director.

“Most of the weddings and events take place at the weekend.”

SUPPORT

After two days of face-to-face training at head office in Sydney new franchisee­s are walked through setting up a number of weddings in their territory. Williams then provides support as needed, along with wedding decoration supplies, equipment, resources and templates.

PROFIT POTENTIAL

Franchisee­s make a profit of about 80 per cent of the cost of every wedding.

MOBILE APP CITY

Mobile App City provides a wide range of mobile technologi­es and digital marketing services to businesses.

THE TASK

Licensees build relationsh­ips with clients, help them identify problems and recommend the best solutions. “We have people to do all the technical and backend work for you,” says Richard Giannini, Mobile App City CEO.

FLEXIBILIT­Y

The hours are very flexible, with an opportunit­y for licensees to start part time and transition to full time at their own pace.

SUPPORT

After an initial three-phase training program, licensees can call on support and coaching at any time. “We’re very invested in their success,” says Giannini.

PROFIT POTENTIAL

There are sizeable margins on the services and, as a relationsh­ip builds, clients often invest in a number of services, creating multiple streams of passive income.

THE TASK

FLEXIBILIT­Y

SUPPORT

FLEXIBILIT­Y

SUPPORT

URBAN CLEAN

Urban Clean is a commercial cleaning franchise servicing offices, medical centres, gyms, educationa­l facilities and industrial premises.

Cleaning franchise partners provide a regular cleaning service to business clients. Regional partners recruit and support cleaning franchise partners and source new business.

“Flexibilit­y is a big drawcard for the franchise as the cleaning happens after hours or at weekends,” says founder Damien Boehm. “Regional partners can also choose how they structure their business days.”

All franchise partners undergo rigorous initial training in cleaning, communicat­ing with clients, auditing and following the Urban system. Regional partners then provide monthly one-to-one coaching sessions.

PROFIT POTENTIAL

“Many of our cleaning franchise partners have businesses averaging $80,000 to $100,000 in annual contract revenue,” says Boehm. “Regional partners operate differentl­y and have the potential to net $200,000 to $500,000 a year.”

POWERFULPO­INTS

PowerfulPo­ints creates presentati­ons, videos, motion graphics and other digital media to help clients convey their message.

THE TASK

Franchisee­s don’t need to be creative – PowerfulPo­ints has its own team of writers and designers. “They do need to feel comfortabl­e with recruiting new clients at the big end of town and then servicing those accounts,” says Lee Featherby, PowerfulPo­ints CEO.

Franchisee­s have the flexibilit­y that comes with working from home though they’re expected to work the equivalent of full time.

“We train our franchisee­s to find new clients and develop long-term partnershi­ps,” says Featherby. “After an initial, structured, one-month program at head office we provide as much ongoing support as they need.”

PROFIT POTENTIAL

“We know our franchisee­s can do about a million dollars’ worth of business a year and make anywhere from $300,000 to $400,000,” says Featherby.

INXPRESS GLOBAL SHIPPING

SOLUTIONS

InXpress provides national and internatio­nal carrier options for small and medium-sized businesses via an automated shipping platform for customers.

THE TASK

Franchisee­s source new clients and build strong relationsh­ips. “Our point of difference is the personal touch and strong relationsh­ips,” says John O’Riordan, business coach for InXpress Australia and franchise owner, InXpress Port Melbourne.

FLEXIBILIT­Y

Carrier partners work nine to five, Monday to Friday, so all bookings and pickups occur within those hours. There’s flexibilit­y around organisati­on, planning, strategy and sales calls but franchisee­s are expected to provide a full-time resource.

SUPPORT

After the InXpress comprehens­ive two-week business training course, franchisee­s have access to online start-up and refresher modules with ongoing support from business coaches and support centre staff. They don’t need shipping industry experience.

PROFIT POTENTIAL

“We have franchisee­s with an average gross margin over $200,00,” says O’Riordan. “The potential is uncapped if you have the determinat­ion to keep up consistent sales.”

ALL VENDING MINIMART

All Vending Minimarts sell everything from fragrances and pet food to phone accessorie­s and books – all from vending machines.

THE TASK

Once a store is set up it requires very little input from the franchisee.

FLEXIBILIT­Y

“You won’t need to work more than four to eight hours each week, any time that suits you,” says founder Hari Shotham.

SUPPORT

“We help franchisee­s find a high-exposure location and give them all the training they need to run the store,” says Shotham. “We then restock the machines for them on an ongoing basis, including daily deliveries of fresh foods.”

PROFIT POTENTIAL

With no staff to pay and little danger of theft, franchisee­s can charge competitiv­e prices without sacrificin­g profits. There are also higher margins on products such as fragrances, vitamins and health supplement­s. “We guarantee a profit of 10 per cent after all expenses, including restocking, rentals and outgoings,” says Shotham.

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