Inside Franchise Business

ROLLING OUT the passion

Two amazing milestones are making Roll’d a talking point in fast food.

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The idea of Roll’d came about through conversati­ons at home between founder Bao Hoang and his wife, Angela. Bao says “We always wanted to share my Mum’s food. All Vietnamese kids think that their Mum’s food is the best. But my siblings and I knew our mum's food really was the best because other Vietnamese mum’s would ask Mum to cook for their parties!”

In less than 10 years (the business was founded in 2012) Roll’d has spread its love of healthy Vietnamese food around Australia and it’s still growing.

In fact, the chain in March 2021 hit two significan­t goals with the opening up of its latest retail venture. The new Moonee Ponds store is both the 100th outlet for the healthy eating chain and its first ‘store within a store’ at a Coles supermarke­t.

Characteri­sed by its historic homes, lush parklands and significan­t developmen­t, Moonee Ponds continues to be a thriving family-oriented suburb in Melbourne’s inner north-west.

And with the nearest Roll’d outlet 10km away, the new concession is viewed as an important step to expanding the consumer base.

The exciting new developmen­t with the supermarke­t chain marks the start of a new partnershi­p with Coles and gives shoppers in Moonee Ponds the full Roll’d menu of packaged grab and-go meals, Roll’d Iced Peach and Iced Lemon Teas and

Vietnamese Iced Coffee to choose from.

Founder and CEO Bao Hoang says so much has changed since the business started out.

“Ten years ago sushi was one of the only perceived fast and healthy meal options in the CBD environmen­t. We started in the Melbourne CBD. We made a lot of mistakes and were always adapting. Right now, we are in the best shape we have ever been.

“We will most likely open in New Zealand next year and we have got an aggressive internatio­nal agenda coming up.

“Local and internatio­nal growth is very much a cornerston­e of the Roll’d brand in 2021. We believe that we will get close to 150 stores, close to mid-2022.”

It’s already been an exciting 18 months for the Vietnamese eatery. Early in 2020, Roll’d embarked on new delivery methods and innovation­s such as the Roll’d Runner and the Roll’d Meal Box.

“We’ve picked up a lot of business through the lunch market as we offer a quick, light and healthy meal. Currently we are expanding our offering to include rice, which is increasing our dinner offering and reaching more Australian­s,” Hoang explained.

“Vietnamese food is an inherently healthy cuisine. I think that fresh, healthy and convenient food options are the way of the future. In light of this, we created simple Roll’d menu inclusions that are having a dramatic impact on our business.”

*Read more about healthy eating on page 48.

We believe that we

will get close to 150 stores, close to

mid-2022

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