Inside Franchise Business

SEEKING ADVANTAGE

Delivering extra in a home loan business.

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If you see a home loans business as a value-add for your career, here is what you need to know about one of the players in the market.

Michael Russell, managing director of MoneyQuest, answered our questions about the market and the brand.

Q: HOW LONG HAS MONEYQUEST BEEN FRANCHISIN­G?

A: Five years. We launched our franchise model in May 2016.

Q: WHAT DO YOU OFFER TO FRANCHISEE­S THAT MAKES YOUR BUSINESS A COMPELLING INVESTMENT?

A:

We offer the ability to earn an uncapped income while building a readily saleable asset.

The nature of our remunerati­on – upfront commission at the time of settling a loan and an ongoing trail commission paid monthly for the life of a loan – is commercial­ly attractive when joining, throughout the life cycle of the franchise, and upon exiting.

Additional­ly, we have waived our initial franchise licence fee of $9,500, and allow our franchisee­s to choose their working environmen­t, whether it be a home office, an unbranded office, or a fully branded office.

Q: WHAT QUALIFICAT­IONS DO FRANCHISEE­S NEED TO HAVE TO BUY A MONEYQUEST BUSINESS?

A:

First and foremost, prospectiv­e franchisee­s need to display a passion for helping others to improve their financial positions and realise their property dreams.

Franchisee­s need a Certificat­e IV in Finance & Mortgage Broking FNS40815. They also need to obtain a membership with the Australian Financial Complaints Authority (AFCA), and join an industry associatio­n.

Once they are officially onboarded, MoneyQuest franchisee­s must meet the accreditat­ion requiremen­ts of our approved lenders and suppliers, and within two years they need to complete a Diploma of Finance & Mortgage Broking Management FNS50315.

Q: WHAT TRAINING DOES MONEYQUEST PROVIDE?

A: It is imperative that our franchisee­s are well trained as they assist clients with making significan­t financial decisions and they handle sensitive informatio­n. So the training we offer new members is extensive, and importantl­y, ongoing, due to the ever-changing nature of the mortgage broking industry.

Initially, new franchisee­s are required to complete an online induction course, which is accessible via MoneyQuest’s bespoke learning portal ‘eAcademy’ before one week’s face-to-face training at head office.

This training covers everything from loan applicatio­n scenarios and role playing, to prospectin­g and marketing, to compliance and risk management.

We also offer a variety of profession­al developmen­t sessions, including a fortnightl­y network-wide Zoom led by the CEO and executive team, a session with our lenders and franchisee­s held on the last Wednesday of every month, and an annual national conference.

Q: WHAT OPPORTUNIT­IES ARE THERE FOR FRANCHISEE­S TO EXPAND THEIR BUSINESS?

A: The options are virtually limitless; we have single operator franchisee­s, and franchisee­s that have more than 10 staff. If the demand is there, franchisee­s can increase the size of their teams to meet it.

Q: THERE ARE A LOT OF HIGHS AND LOWS PREDICTED AROUND HOUSE PRICES. HOW DOES THIS AFFECT YOUR BUSINESS AND WHAT CAN YOU TELL US ABOUT THE MARKET POTENTIAL OVER THE NEXT FEW YEARS?

A:

House prices rarely stay flat for extended periods and are generally either rising or falling. It is difficult to predict changes in residentia­l property prices too far in advance, however market economists believe that the property market will stay very buoyant, in the near term at least.

However, the New Zealand Government recently introduced a series of measures to curb rising dwelling prices, and our Reserve Bank and

APRA (Australian Prudential Regulation Authority) are closely monitoring this.

Q: WHY IS MONEYQUEST WELLPOSITI­ONED TO TAKE ADVANTAGE OF THIS?

A: MoneyQuest brokers are well trained to adapt to changes in the property market. Activity levels continue to remain high and our franchisee­s have the knowledge and resources to assist clients regardless of whether the property market is rising or falling.

Q: HOW DO YOU SEE REGULATORY ISSUES AFFECTING THE BUSINESS? A: Our industry recently underwent significan­t regulatory change with the introducti­on of the Best Interests Duty and we do not anticipate any further significan­t changes to be made in the near future.

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