Coolgardie ends support to transport licensing
Coolgardie is down yet another service after the Shire had to stop providing services for the Department of Transport over an alleged lack of funding and support.
Shire chief executive James Trail said the department drew on a lot of staff and resources and, without receiving adequate State Government assistance, the Shire was unable to continue the service.
The agreement between the department and Shire terminated late last year, forcing Coolgardie residents to go to Kalgoorlie-Boulder for licence issue or renewal.
Mr Trail said it was a service the Shire would have liked to continue to provide, but was not able to.
“We don’t have that many staff and having a trained staff dedicated to the Department of Transport services was too taxing,” he said. “The funding was insufficient and accessing support when we needed it was hard, as it always is in regional areas.”
A department spokesman said the Coolgardie Shire received regular visits from its Kalgoorlie staff and support was provided for quality assurance for the processing of driver’s licences.
“There were times when the Coolgardie Shire were underresourced and where sufficient notice was provided, DoT sent staff to provide licensing services,” he said. “The Coolgardie Shire were also provided access to DoT’s agent support inquiry centre which provides information and support to all agents throughout the State.”
The spokesman said the tender process for licensing services in Coolgardie and Kambalda closed on November 29 last year, but had not been finalised.
“The department recognised the importance of the process and ran the advertisement period 50 per cent longer than standard to maximise capacity for community response,” he said.
“The department had allowed a change in hours of operation at the Coolgardie Shire to accommodate the operational requirements in providing its services. The department is sorry the service in Kambalda has ceased and is currently looking for a solution.”