Mac Format

Why does AirPlay Mirroring drop out?

-

It may be beneficial to explicitly separate your Apple TV and iPhone onto your 5GHz network

QMy iPhone 7 Plus keeps dropping out when trying to use AirPlay Mirroring. I have a BT Infinity internet connection, have updated to the latest versions of iOS and tvOS, turned off background app refresh, and tried resetting the Apple TV and iPhone. How can I stop these annoying dropouts?

by Christophe­r Houghton

AFirst determine whether this only affects incoming content from the internet, or all content streamed to your Apple TV. If it doesn’t affect locallysto­red content, then it’s probably an issue with your internet connection, which may prove hard to fix. BT Infinity should have ample bandwidth, but there may be technical reasons for periodic dropouts that only BT can remedy.

If this is a local problem, work through Apple’s recommende­d setup for your wireless router, detailed at apple.co/2l4SLWr. Because some routers can encounter issues when routing between local wired and wireless connection­s, it can sometimes help to use a wireless connection between your Apple TV and your router; other routers may work better on a wired Ethernet connection.

Wireless interferen­ce is another possible cause, and Apple has helpful suggestion­s for dealing with that at apple.co/2l4SLWr. Ofcom's Wi-Fi Checker app (free, apple.co/2kZNyTT) can also be helpful.

Sometimes separating out your Wi-Fi connection­s can be beneficial. Name your 2.4 and 5GHz networks differentl­y; put your Apple TV and iPhone on the latter, and other devices on the former. Even then, you may need to wait for a software update for a complete fix.

 ??  ?? Ofcom’s free Wi-Fi Checker app may not detect dropouts, but is a useful initial test for most Wi-Fi network problems.
Ofcom’s free Wi-Fi Checker app may not detect dropouts, but is a useful initial test for most Wi-Fi network problems.

Newspapers in English

Newspapers from Australia