Free Apple repairs
For issues affecting MacBook Pro and iPhone X
Got a faulty 13-inch MacBook Pro or iPhone X? Apple may repair it for free. The Apple devices affected are the 13-inch MacBook Pro without Touch Bar, sold between June 2017 and June 2018, and the iPhone X (bought at any time).
Starting with the MacBook Pro, Apple says the fault in question involves the 128GB and 256GB SSDs in a limited number of devices. These could fail, resulting in data loss.
To address this problem, Apple is offering a free repair to anyone with a faulty SSD (or a refund to anyone who has paid for a repair). Apple says you should back up your drive before sending it to the company to be fixed.
If you think your MacBook Pro is affected by this issue, you can submit your device’s serial number on a web page created by Apple (bitly.com/ mfmbpssd). If your device is eligible, you’ll need to take it to an Apple Store, an Apple Authorised Service Provider, or send it to Apple in the post.
Free iPhone X repairs
Apple is also offering a free repair for an iPhone X fault. In this case, Apple says that areas of the iPhone X display can become unresponsive to touch input, or can register input where there was none.
The problem lies with a display module component that can fail. As with the MacBook Pro issue, you’ll need to go to an Apple Store or Authorised Service Provider, or post your iPhone to Apple. Interestingly, Apple is not asking for a serial number check on this, suggesting the fault could potentially affect any iPhone X.
Apple will fix a couple of critical issues affecting the iPhone X and 13in MacBook Pro (without Touch Bar) at no charge.