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Swipe away your touchscreen troubles Swipe away your touchscreen troubles and rekindle your love of Apple’s mobile devices iPhone rings when sending mail
QWhenever I send an email from it, my iPhone rings, although there’s no incoming call. What’s wrong?
AThis most commonly results from having the wrong sound selected for the action of sending email. Correcting that is quick and simple: in Settings, tap Sounds & Haptics (or just Sounds on some models), and check that your Ringtone is set to Presto or your preferred alternative. Then check that Sent Mail is set to a different sound, normally named Swoosh. While you’re there, look through the other sound settings to ensure that nothing else is likely to cause such confusion.
Test that out by sending an email. If it doesn’t work properly, shut your iPhone down in the normal way, leave it a minute, then turn it back on. Go back into the Sounds & Haptics settings to check that they’re still correct, and send another email to check.
More persistent problems are rare. Check that you don’t have any apps installed which might modify sounds or ringtones. If the worst comes to the worst, you might need to reset all its settings before the correct sounds are used. This will also remove your current network settings, the keyboard dictionary, Home Screen layout, location and privacy settings, and Apple Pay details, so you will need to set those up again afterwards.
To do that, in Settings tap General > Reset and choose Reset All Settings from the options. Whatever you do, don’t choose the Erase All Content and Settings option, which will also remove all content as well, which you’d then need to restore from your backup.