Mac Format

APPLE & REPAIRABIL­ITY

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The piece about Apple ‘allowing’ owners to repair their products (MacFormat Investigat­es, MF381) raised a wry smile.

I’ve been an Apple fan for 15 years, and the elephant in the room is the way Apple offers OS updates without warning that this may make some accessorie­s inoperable. So being able to open up your Apple stuff is a bit of a red herring, verging on the equivalent of greenwash.

So far, I have had to replace a perfectly functionin­g Canon LiDE 600 flatbed scanner, and since updating to Big Sur (11.6.8) my perfectly serviceabl­e HP OfficeJet Pro 8100 is now bricked. I have replaced both with an HP DeskJet 2710e combined printer/scanner. Apple will, of course, say that other manufactur­ers’ accessorie­s are nothing to do with them, which is a grade-A cop-out.

Another example that annoyed me was when the excellent Final Cut Express (and Aperture, I think) was disabled by some OS update. Photos is not as good a replacemen­t, and I find iMovie completely incomprehe­nsible. Although I started with Apple because of the close integratio­n of OS with hardware as well as the outstandin­g aesthetic of Jonny Ive. After the terrible trouble I had with Windoze and viruses, I fear Apple is losing its shine, as these upgrades do little for me.

BY ALASDAIR LAWRANCE

ROB SAYS…

We sympathise. Every OS update brings its fair share of incompatib­ilities – but Apple is caught in a double-bind – it can’t support everything in perpetuity, and third-party device makers aren’t always very good at updating their drivers and software either, especially once their products get a little long in the tooth. Luckily, there are two possible solutions…

First, we’d suggest VueScan (from £35, hamrick.com), which supports a wide range of older scanners and is fully compatible with Big Sur and Monterey. Second, there’s AirPrint, which should work with many printers across macOS, iOS and iPadOS. AirPrint is Apple’s suggested solution now many printer makers have adopted ‘driverless’ technologi­es, such as AirPrint and IPP Everywhere. Apple did maintain a list of supported printers and scanners at bit.ly/mac382prin­tsupport, but this is no longer updated and has been archived.

 ?? ?? Printer support has long been problemati­c on macOS – but often the fault lies with device makers, not Apple.
Printer support has long been problemati­c on macOS – but often the fault lies with device makers, not Apple.
 ?? ??

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