Macworld (USA)

What to do when your external Mac display isn’t showing up

External hardware doesn’t always fire up at the right speed as your Mac.

- BY GLENN FLEISHMAN

My external monitor was having a moment. It powered up when I woke my imac from its standby mode with a pink-hued tone over everything. While this was vaguely aesthetica­lly pleasing, it wasn’t particular­ly beneficial and I thought it would wear on me.

My first thought was that some internal circuitry had cracked and pink was its overlaid color from now on. Fortunatel­y, that wasn’t the case.

Sometimes, external monitors don’t sync up perfectly with a Mac when they

are turned on or woken from a standby state. In other cases, the display isn’t recognized by your Mac at all, which thinks it has one (or more) fewer monitors connected to it and relocates windows and icons. These situations seem to happen more frequently with older monitors, but readers regularly report all sorts of oddities.

You can troublesho­ot the problem by going through this sequence.

> Open the Displays preference pane, hold down the Option key, and click the Detect Displays button that appears where the Gather Windows button usually sits (at the lower-right corner of the pane). This sometimes re-awakens monitors that have lost their way.

> Put your Mac to sleep and then wake it after a few seconds. This typically solves the “pink” problem, resyncing the external monitor.

> Turn the external monitor off, wait a few seconds, and then turn it back on.

> Disconnect the external monitor and reconnect it. I’ve found with USB-C connection­s, merely disconnect­ing an HDMI cable from the adapter doesn’t help. I have to unplug the adapter from the Mac’s port entirely and then plug it back in.

Be very careful! It’s easy to dislodge hard drive or other cables in the process.

> If you’d prefer to not disconnect cables, shut down your Mac, turn off all displays with power switches, power them back on, and start up again.

If your external monitor is a second display, as in my case, or a third, fourth, fifth, etc.—yes, some people have a plethora of displays—you might have Desktop items shift during this troublesho­oting from the screen on which they usually appear to the primary Desktop. I’ve found consistent­ly that when my second display is back in action, those items don’t move back automatica­lly. I have to drag windows back where I want them. ■

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 ??  ?? Hold down the Option key to get the Detect Displays button to appear.
Hold down the Option key to get the Detect Displays button to appear.

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