Reason for brown water is now clear
Coliban says it was repairing pipes
MINOR works on Heathcote’s water infrastructure is responsible for discolouration in residents’ water supply.
Coliban Water said repairing leaks in the system meant locals were left without a water supply for a period of time and after reconnection there was discolouration.
However, the supplier said the water would still be safe for household use as it is treated.
David Sheehan, Coliban water quality executive general manager, said there was a leak reported in front of 162 High St, Heathcote on August 24.
“The leak was assessed as low priority, which means our networks crew have up to 14 days to carry out the repair,” he said.
“Our crew attended site on September 5 at 9.25am to carry out the repair.”
Mr Sheehan said the leak took longer to repair than expected due to issues with isolating the main.
“About 60 customers were affected. Water was restored to some customers at 1pm and then to all customers at 5pm that day,” he said.
Another leak, close to the first leak, was reported on September 6.
“Our crew was onsite at 1.40pm and water was restored at 5.40pm. Again, about 60 customers were affected,” Mr Sheehan said.
“After a water main has been isolated, customers may notice discolouration caused by sediment in the main becoming re-suspended in the water due to a reduction of pressure in the water main.”
Mr Sheehan said after repairs to a water main Coliban Water advises customers to run their taps until the water becomes clear.
“If the water does not clear up, please call our customer support team on 1300 363 200,” he said.
“The water remained safe and did not pose a risk to the health of our customers. All drinking water is treated to a standard that meets the requirements of the Australian Drinking Water Guidelines and Victoria’s Safe Drinking Water Act.”
Residents were unhappy with the water colour.