Rea­son for brown wa­ter is now clear

Coliban says it was re­pair­ing pipes


MI­NOR works on Heath­cote’s wa­ter in­fra­struc­ture is re­spon­si­ble for dis­coloura­tion in res­i­dents’ wa­ter sup­ply.

Coliban Wa­ter said re­pair­ing leaks in the sys­tem meant lo­cals were left with­out a wa­ter sup­ply for a pe­riod of time and after re­con­nec­tion there was dis­coloura­tion.

How­ever, the sup­plier said the wa­ter would still be safe for house­hold use as it is treated.

David Shee­han, Coliban wa­ter qual­ity ex­ec­u­tive gen­eral man­ager, said there was a leak re­ported in front of 162 High St, Heath­cote on Au­gust 24.

“The leak was as­sessed as low pri­or­ity, which means our net­works crew have up to 14 days to carry out the re­pair,” he said.

“Our crew at­tended site on Septem­ber 5 at 9.25am to carry out the re­pair.”

Mr Shee­han said the leak took longer to re­pair than ex­pected due to is­sues with iso­lat­ing the main.

“About 60 cus­tomers were af­fected. Wa­ter was re­stored to some cus­tomers at 1pm and then to all cus­tomers at 5pm that day,” he said.

An­other leak, close to the first leak, was re­ported on Septem­ber 6.

“Our crew was on­site at 1.40pm and wa­ter was re­stored at 5.40pm. Again, about 60 cus­tomers were af­fected,” Mr Shee­han said.

“After a wa­ter main has been iso­lated, cus­tomers may no­tice dis­coloura­tion caused by sed­i­ment in the main be­com­ing re-sus­pended in the wa­ter due to a re­duc­tion of pres­sure in the wa­ter main.”

Mr Shee­han said after re­pairs to a wa­ter main Coliban Wa­ter ad­vises cus­tomers to run their taps un­til the wa­ter be­comes clear.

“If the wa­ter does not clear up, please call our cus­tomer sup­port team on 1300 363 200,” he said.

“The wa­ter re­mained safe and did not pose a risk to the health of our cus­tomers. All drink­ing wa­ter is treated to a stan­dard that meets the re­quire­ments of the Aus­tralian Drink­ing Wa­ter Guide­lines and Vic­to­ria’s Safe Drink­ing Wa­ter Act.”

Res­i­dents were un­happy with the wa­ter colour.

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