Mercury (Hobart)

Bachelor star lets loose on airline

- JAMES KITTO

JETSTAR has defended the extended delay for passengers and eventual cancellati­on of a flight from Hobart airport on Sunday, after former Bachelor Sam Wood took to Instagram to unleash on the airline.

The airline was forced to cancel one of its flights to Melbourne on Sunday, citing an engineerin­g fault, after Wood, his family and other passengers were left waiting up to six hours at the Hobart terminal.

“Seriously, why would anyone in their right mind fly this airline?” Wood said. “Six hour delay, no comms (communicat­ion), condescend­ing staff that, to be frank, were a little incompeten­t and then completely unapologet­ic.”

Jetstar yesterday told the Mercury it was working to improve operations across all its Australian terminals. “We apologise for the delay while our engineers worked to fix the issue, and we provided all our customers with alternativ­e fights,” the spokesman said.

A Qantas flight also was reportedly delayed this week, for four hours, with engineerin­g issues to blame.

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