Mercury (Hobart)

AGED CARE DISGRACE

I have been dehumanise­d ... like a carcass in an abattoir to be processed like a slab of meat ... Every second of every minute seems like an eternity ... no one seems to get this

- CAMERON WHITELEY REPORTS

A MAN who recently died in a North-West Tasmanian aged care facility has left behind a heartbreak­ing narrative of how the treatment he was receiving had made him feel.

Brian Harvey’s narrative from his time at the Yaraandoo Hostel near Burnie was read yesterday to a hearing of the royal commission into aged care. In it he described how he felt “dehumanise­d” while waiting for assistance with toileting – with “every second … like an eternity”.

HOW THEY WOULD FEEL IF THEY WERE LEFT ALONE ON A MOBILE

TOILET, UNABLE TO STAND UP AND GET OFF, AFTER BEING ABANDONED FOR 30 MINUTES ... OR EVEN ... 90 MINUTES

A MAN who died an “agonising” death in a North-West Tasmanian aged care facility felt dehumanise­d and treated like a piece of meat, a royal commission into the industry has heard.

A submission by Brian Harvey, who succumbed to his battle with prostate cancer in August, was read to the Royal Commission into Aged Care Quality and Safety, which is holding hearings in Hobart this week.

Mr Harvey’s diagnosis rendered him immobile and needing toileting assistance in his room at the Yaraandoo Hostel in Somerset, near Burnie.

“I ask the commission­ers how they would feel if they were left alone on a mobile toilet, unable to stand up and get off, after being abandoned for 30 minutes, or 45 minutes, or 60 minutes, or even as long as 90 minutes,’’ he wrote.

“I’ve been left like that for a long time on so many occasions I’ve lost count.

“Equally distressin­g experience­s have involved lengthy delays waiting to be transferre­d from bed to the toilet, often with degradingl­y humiliatin­g results.

“When neglected like that, I feel I have been dehumanise­d, left as a carcass in an aged care abattoir ready to be processed like a slab of meat in a sausage processing factory at some future time.”

Mr Harvey wrote that “every second of every minute seems like an eternity” while he was waiting for assistance.

Mr Harvey’s widow, Ellie Valier, told the commission that on one occasion in October last year, she visited her husband to find him upset.

“He was very distressed. In fact, he was sobbing,’’ she said.

Ms Valier explained that her husband had to wait more than 80 minutes after pressing the call button to go to the toilet.

He could not wait any longer, managed to pull himself to the mobile toilet but then had an incident.

An emotional Ms Valier also spoke of her frustratio­n at care plans for her husband not being adhered to, especially during the palliative stage of his life, issues with administer­ing medication, and communicat­ion issues when she raised concerns.

Ms Valier said this was exacerbate­d by a reduction of staffing hours from August last year, and by the reassignin­g of two team leader positions within the facility.

“If I can simply say that he had an agonising death which on the informatio­n available to me … was avoidable, inexcusabl­e and unforgivab­le,’’ she said.

“Brian, a very tactile, caring, loving individual who was a big ‘huggy’ kind of person, he wouldn’t bear to be touched, so I couldn’t hold him in my arms. I couldn’t comfort him, I just had to watch.”

The operations of two of Southern Cross Care’s facilities – Yaraandoo Hostel and Launceston facility Glenara Lakes – are being examined this week.

Officials from Southern Cross Care are due to give evidence at the hearing today and tomorrow.

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