Ama­zon in new form of de­liv­ery

Mercury (Hobart) - - BUSINESS -

AMA­ZON is rolling out par­cel lock­ers and a new click-and­col­lect ser­vice.

The US on­line re­tail gi­ant will op­er­ate par­cel lock­ers in var­i­ous newsagents, Com­mon­wealth Bank out­lets and Stock­land shop­ping cen­tres from to­day.

Se­lect newsagents will also pro­vide a click-and-col­lect ser­vice, dubbed Ama­zon Counter, where goods pur­chased from Ama­zon’s Aus­tralian site can be col­lected. Shop­pers will have three days to pick up items from lock­ers and two weeks from newsagents.

The move by Ama­zon to have cus­tomers col­lect their pur­chases comes as the re­tail sec­tor strug­gles to make the eco­nomics of home de­liv­ery work. On­line shop­pers also com­plain goods are de­liv­ered at in­con­ve­nient times.

Ama­zon Hub di­rec­tor Pa­trick Su­panc said the new col­lec­tion ser­vices would give cus­tomers more flex­i­bil­ity and con­trol. He said Ama­zon was look­ing to part­ner with other busi­nesses to host lock­ers.

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