Avoid car hire’s extra charges
The summer holidays are well behind us, but it won’t be long before many of us are taking another break, perhaps for Easter or the next school holidays. If you’re thinking of hiring a car, here’s how to keep the costs down.
Fuel policy. Full-to-full is the way to go. You collect it full and return it full. Check where the nearest petrol station is on your return or you could return it part empty, only to be stung with inflated refuel charges. Roadside assistance. Policies vary across rental companies – Hertz, for example, offers 24/7 roadside assistance but not in remote areas. Understand how far your policy goes and if you’re travelling off the beaten track have a plan B. Limited kilometres? If you don’t know how far you’re travelling, understand the implications of racking up extra kilometres. Often there will be a limit and you can pay to increase it.
Insurance. Check what is – and, more importantly, what isn’t – covered in the event of an accident. Some accidents are not covered, regardless of whose fault it is. Likewise, windscreens, windows and wheels are often exempt. Naturally, you can pay to rectify this. Excess. The hire company may try to sell you excess reduction, but in some instances your credit card or travel insurance may provide better cover.
Additional drivers. Some companies will charge for additional drivers. And if you don’t detail these extra drivers, you may not be covered in an accident. Likewise, younger drivers may attract an additional fee. Damage. Be sure to do a thorough walk-around of the vehicle before accepting it. You may be given a sheet detailing any damage or an attendant may walk around with you, so don’t be shy about taking photos.
Tyres. Safety should always be top of mind, so check that the tyres – including the spare – have plenty of tread and correct pressure. Vehicle category. The “or similar” phrase you’ll see while booking means the car you collect may not be the one pictured online but one of similar size and amenity. A follow-up phone call may ensure an exact model.
Child seats. This will undoubtedly incur an extra cost. Be sure that the seat you book is the right size for your child. Not comfortable fitting the seat? Ask for it to be fitted before collection.
Join the club. Most car rental companies offer loyalty programs and they’re often free to join. You’ll benefit from minor discounts and often a more streamlined collection process.