Mt Buller News
Ann Jaggard - Mt Buller hotelier
ANN Jaggard’s family owned and operated 10 shoe retail outlets in the Northern Territory, spread across Alice Springs, Katherine and Darwin.
Their family accountant was John Mcdonald and one day he explained that his group had built a new accommodation and restaurant business on Mt Buller.
It was called Breathtaker, the year was 1982, and he was seeking a manager to run the business.
Ann had visited the Mt Buller resort in 1981 as a guest and stayed in the partially constructed building.
She understood the project and decided to take up the challenge.
But when Ann arrived in 1982, the building construction had only just been completed.
As opening weekend arrived, beds were still being moved into rooms, 120 guests were booked for the opening and 200 people were attending the official launch lunch in the Breathtaker restaurant.
The chef was the amazing
Andrew Fielke from Adelaide.
It was organised kaos but all came together with lots of hard work by all the staff.
In her first Breathtaker life, Ann completed five seasons, before the family shoe business was sold and she moved back to Adelaide in order to allow her kids to complete their schooling in a stable academic environment.
In those early days families would return year after year, and many lifelong friendships evolved.
In 1993 Ann returned to Mt Buller and ran Breathtaker until 2000.
Colin Nash had been running the business in the interim, and the business had continued to grow.
Everything had become computerised and mid-week visitation had grown incrementally.
In 2000 Ann accepted a role with the Latrobe University Mt Buller Campus.
She headed up student welfare and accommodation and stayed in the role until the university closed the campus in 2006.
During this period, Ann also managed Ski Lib Alpine Club and Patscherkofel Lodge. She had met Laurie Harcus. They purchased Pancakes Plus in 2005 and also set up Wok Works circa 2006.
They were both great little businesses that they loved.
Opportunity presented in 2013 when the operator of Enzian Hotel went broke.
Existing shareholders of the building were given the first option to buy the on-going hotel business.
A group headed by Ann and Laurie decided to purchase the business.
They took over in April, around the same time Laurie’s health deteriorated and saw him hospitalised for numerous operations.
It was an extremely difficult time.
Over the last eight years Enzian
has returned to its glory days and thanks to much hard work enjoys excellent occupancy, an amazing restaurant and vibrant bar.
Four decades after first arriving at Mt Buller as a guest, Ann is still a passionate skier.
Lifelong friendships have been forged through the industry.
She credits local identity Mark ‘Woody’ Woodsford with helping her become the skier she is.
North America is a favourite snow destination and many fun times have been enjoyed in Whistler Blackcomb with business partners and friends Wendy Mcgee and Paul Shipley.