Mt Buller News

Ann Jaggard - Mt Buller hotelier


ANN Jaggard’s family owned and operated 10 shoe retail outlets in the Northern Territory, spread across Alice Springs, Katherine and Darwin.

Their family accountant was John Mcdonald and one day he explained that his group had built a new accommodat­ion and restaurant business on Mt Buller.

It was called Breathtake­r, the year was 1982, and he was seeking a manager to run the business.

Ann had visited the Mt Buller resort in 1981 as a guest and stayed in the partially constructe­d building.

She understood the project and decided to take up the challenge.

But when Ann arrived in 1982, the building constructi­on had only just been completed.

As opening weekend arrived, beds were still being moved into rooms, 120 guests were booked for the opening and 200 people were attending the official launch lunch in the Breathtake­r restaurant.

The chef was the amazing

Andrew Fielke from Adelaide.

It was organised kaos but all came together with lots of hard work by all the staff.

In her first Breathtake­r life, Ann completed five seasons, before the family shoe business was sold and she moved back to Adelaide in order to allow her kids to complete their schooling in a stable academic environmen­t.

In those early days families would return year after year, and many lifelong friendship­s evolved.

In 1993 Ann returned to Mt Buller and ran Breathtake­r until 2000.

Colin Nash had been running the business in the interim, and the business had continued to grow.

Everything had become computeris­ed and mid-week visitation had grown incrementa­lly.

In 2000 Ann accepted a role with the Latrobe University Mt Buller Campus.

She headed up student welfare and accommodat­ion and stayed in the role until the university closed the campus in 2006.

During this period, Ann also managed Ski Lib Alpine Club and Patscherko­fel Lodge. She had met Laurie Harcus. They purchased Pancakes Plus in 2005 and also set up Wok Works circa 2006.

They were both great little businesses that they loved.

Opportunit­y presented in 2013 when the operator of Enzian Hotel went broke.

Existing shareholde­rs of the building were given the first option to buy the on-going hotel business.

A group headed by Ann and Laurie decided to purchase the business.

They took over in April, around the same time Laurie’s health deteriorat­ed and saw him hospitalis­ed for numerous operations.

It was an extremely difficult time.

Over the last eight years Enzian

has returned to its glory days and thanks to much hard work enjoys excellent occupancy, an amazing restaurant and vibrant bar.

Four decades after first arriving at Mt Buller as a guest, Ann is still a passionate skier.

Lifelong friendship­s have been forged through the industry.

She credits local identity Mark ‘Woody’ Woodsford with helping her become the skier she is.

North America is a favourite snow destinatio­n and many fun times have been enjoyed in Whistler Blackcomb with business partners and friends Wendy Mcgee and Paul Shipley.

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