NBN switch urged
NBN is urging homes and business in Narrogin to discuss options with their phone and internet providers as landline connections begin to cease.
As of last Friday, landline and internet services on copper networks in the region are going to be gradually decommissioned, affecting almost 2000 homes and businesses in Narrogin
While the NBN has not given a definite date on when all copper services in the region will be switch off, last Friday marked 18 months since the NBN Access Network became available in some parts of Narrogin.
Residents and businesses are required to switch over to the NBN 18 months after the service becomes available in a region.
The copper network within NBN fixed wireless and Sky Muster Satellite areas, however, will not be switched off. Before premises are disconnected from the NBN network they receive five different letters from NBN and will also receive written and verbal communications from their phone or internet service provider, a spokeswoman for the NBN told The Observer.
The spokeswoman also said that residents and business owners should talk to their preferred phone and internet provider about a plan that meets their specific speed and data usage needs
They should also check the compatibility of any special equipment operating on their current landline connection, including EFTPOS terminals, and medical and security alarms.
Head of NBN local WA Rachael McIntyre said the switch to NBN was not automatic.
“While many homes and businesses in Narrogin have already signed up to a service over the NBN access network, it’s important for those who have not yet connected to know that making the switch is not automatic,” she said.
“To continue using your landline and internet services, you’ll need to contact your preferred phone and internet provider to place an order.”