Deal with a client that hasn’t paid
A downside of working for yourself can be getting clients to pay up on time – or sometimes even pay up at all. We asked @netmag’s followers for their advice.
@ halfnibble says there are three steps to use with clients. “Step 1: Force all clients to sign a NET15 contract with late fees starting on day 16. Step 2: Set up online payment options and automatic email reminders. Step 3: Don’t work with clients who fail to follow the above.”
You live, you learn is an old adage that many self-employed have probably picked up the hard way. @ kreativbeetle says accepting the fact that sometimes things don’t pan out is simply part of the game. “Make peace with the loss. Mitigate it by putting in place preventions moving forward. After making peace with the loss, remind the client of their obligation (and hopefully a signed notarised contract). Perhaps show empathy and take a payment plan.”
There are lots of people who’ve been there and done it when it comes to trying to get clients to pay up; look to them for advice. @DarrenParlett says: “@Malarkey‘s example of a debt collecting email is great, personal and without the usual business formality.” ( https://netm. ag/2Pa27Uh)