TRA C Y GRIMSHAW

She’s tasked with asking the tough questions on ACA, but those who work with her say Tracy, 59, is a total softy. “It’s pretty well known that she prefers her animals to most humans … but once you get to know her you realise she has a heart of gold. Her shyness can be seen as coldness but Tracy is pretty down-to-earth and has a shockingly quick wit too.”