All shook up and not in love with it

NT News - Motoring - - CARS GUIDE -

Q: The dread­ful noise, shak­ing and rock hard bounc­ing was so bad in my new Ford Ter­ri­tory that I had to stop at the near­est Ford dealer. They said there was noth­ing they could do. It was so bad my wife had to rent a car to get the chil­dren home. The tyre noise is deaf­en­ing and might be fixed with bet­ter qual­ity tyres, but could you rec­om­mend a so­lu­tion for the se­ri­ous shak­ing and solid bounc­ing ur­gently please? Keith Wright, email. A: Your first stop should be at your dealer, the one who sold you that car. You should show him the things you are con­cerned about and re­quest some­thing be done about it. If that fails to get a so­lu­tion, take it higher and ap­proach Ford di­rect. At the same time, you could take it to a sus­pen­sion spe­cial­ist and have them check it over.

Q: The 3.6-litre SIDI engine on my 2011 VE Com­modore Se­ries 2 SV6 seems to be us­ing a lot of oil. It’s only done 24,705 km and was last ser­viced in Au­gust at 15,215km when ev­ery­thing checked out, but when I read that an­other reader re­ported prob­lems I de­cided I would check. The car has no vis­i­ble leaks and it was then parked on a level sur­face and the engine al­lowed to cool for 20 min­utes. There has been no warn­ing on the dash, but on check­ing the dip­stick I found it dry and not a bit of oil, so I put in three litres and the dip­stick reg­is­tered that it then had a proper level of oil. What is your ad­vice? Wes White, email. A: We have had a few re­ports of oil burn­ing with the Holden V6, and it would seem yours is an­other one. To start with, run a check of the con­sump­tion by top­ping it up and then check­ing it weekly for a pe­riod, say 5000km, and mea­sure how much oil has been used. If it is high, as you sus­pect, take your find­ings to your dealer and ask for some ac­tion to be taken to fix it.

Q: Since new my 2012 Hyundai ix35 Elite has had static on sev­eral FM sta­tions. I took it to my lo­cal Hyundai ser­vice cen­tre last May to have them fix a few things, among them the ra­dio static. They re­placed the an­tenna, but it was no bet­ter. I was told the ra­dio sta­tions I lis­ten to are small sta­tions and their trans­mit­ters aren’t very strong, and that there was noth­ing more they can do. It was sug­gested I should ring Hyundai Aus­tralia, which I did, and I was told they would look into it. When I didn’t hear back I con­tacted Hyundai again and was told there was noth­ing more they could do. I told him about the Nis­san Pul­sar I traded in on the ix35 had bet­ter re­cep­tion and a friend’s Kia Ma­gen­tis picked up th­ese sta­tions bet­ter. I even of­fered to pur­chase a bet­ter ra­dio if they had one, but was told there wasn’t one. Diane Tait, email. A: We’ve had a few re­ports of poor ra­dio re­cep­tion on Hyundais. Your best course of ac­tion would be to con­sult a ra­dio spe­cial­ist who should be able to fit a bet­ter an­tenna to your car.

Q: With ref­er­ence to Michael Mor­ris’s con­cerns over a rat­tle in the fron­tend of his Holden Cruze ( last month) on rough roads I had the same prob­lem with my car. My dealer re­placed the top strut bush as­sem­blies, which cured the prob­lem and was cov­ered un­der war­ranty. Robert Jack­son, email. A: Sounds like it could be a cure, but as you see from Alan Driscoll’s email on the same sub­ject, there could be more than one rat­tle and more than one cure.

Q: Like Michael Mor­ris we also had a rat­tle in our 2011 Holden Cruze SRI. It was in the rear and sounded like a shocker knock when on un­made roads with cor­ru­ga­tions. On a trip to the Flin­ders Ranges I no­ticed it stopped when I lightly ap­plied the brakes, so when we got to Bro­ken Hill the dealer there had a look. It was found the rear calipers had too much play in their slides. I thought about tak­ing it up with Holden di­rect be­cause I be-


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