All shook up and not in love with it
Q: The dreadful noise, shaking and rock hard bouncing was so bad in my new Ford Territory that I had to stop at the nearest Ford dealer. They said there was nothing they could do. It was so bad my wife had to rent a car to get the children home. The tyre noise is deafening and might be fixed with better quality tyres, but could you recommend a solution for the serious shaking and solid bouncing urgently please? Keith Wright, email. A: Your first stop should be at your dealer, the one who sold you that car. You should show him the things you are concerned about and request something be done about it. If that fails to get a solution, take it higher and approach Ford direct. At the same time, you could take it to a suspension specialist and have them check it over.
Q: The 3.6-litre SIDI engine on my 2011 VE Commodore Series 2 SV6 seems to be using a lot of oil. It’s only done 24,705 km and was last serviced in August at 15,215km when everything checked out, but when I read that another reader reported problems I decided I would check. The car has no visible leaks and it was then parked on a level surface and the engine allowed to cool for 20 minutes. There has been no warning on the dash, but on checking the dipstick I found it dry and not a bit of oil, so I put in three litres and the dipstick registered that it then had a proper level of oil. What is your advice? Wes White, email. A: We have had a few reports of oil burning with the Holden V6, and it would seem yours is another one. To start with, run a check of the consumption by topping it up and then checking it weekly for a period, say 5000km, and measure how much oil has been used. If it is high, as you suspect, take your findings to your dealer and ask for some action to be taken to fix it.
Q: Since new my 2012 Hyundai ix35 Elite has had static on several FM stations. I took it to my local Hyundai service centre last May to have them fix a few things, among them the radio static. They replaced the antenna, but it was no better. I was told the radio stations I listen to are small stations and their transmitters aren’t very strong, and that there was nothing more they can do. It was suggested I should ring Hyundai Australia, which I did, and I was told they would look into it. When I didn’t hear back I contacted Hyundai again and was told there was nothing more they could do. I told him about the Nissan Pulsar I traded in on the ix35 had better reception and a friend’s Kia Magentis picked up these stations better. I even offered to purchase a better radio if they had one, but was told there wasn’t one. Diane Tait, email. A: We’ve had a few reports of poor radio reception on Hyundais. Your best course of action would be to consult a radio specialist who should be able to fit a better antenna to your car.
Q: With reference to Michael Morris’s concerns over a rattle in the frontend of his Holden Cruze ( last month) on rough roads I had the same problem with my car. My dealer replaced the top strut bush assemblies, which cured the problem and was covered under warranty. Robert Jackson, email. A: Sounds like it could be a cure, but as you see from Alan Driscoll’s email on the same subject, there could be more than one rattle and more than one cure.
Q: Like Michael Morris we also had a rattle in our 2011 Holden Cruze SRI. It was in the rear and sounded like a shocker knock when on unmade roads with corrugations. On a trip to the Flinders Ranges I noticed it stopped when I lightly applied the brakes, so when we got to Broken Hill the dealer there had a look. It was found the rear calipers had too much play in their slides. I thought about taking it up with Holden direct because I be-