In­ter-pro­fes­sional com­mu­ni­ca­tions

Pharmacy Daily - - Front Page -

IT’S time to em­bed in­ter­pro­fes­sional com­mu­ni­ca­tion into the ed­u­ca­tion of phar­macy stu­dents to im­prove the pa­tient jour­ney and op­ti­mise the out­comes from medicines, Aus­tralian Phar­macy Coun­cil (APC) past pres­i­dent Pro­fes­sor De­bra Rowett said dur­ing her speech at this year’s Emer­i­tus Pro­fes­sor Lloyd San­som, AO Dis­tin­guished Lec­ture Se­ries in Can­berra last month.

Rowett said health sys­tems around the world are chang­ing to ad­dress a num­ber of ex­ist­ing chal­lenges in pro­vid­ing ef­fec­tive, timely, value-based care now and into the fu­ture, with team-based care a key com­po­nent.

“The in­creas­ing ar­ray of di­ag­nos­tic tests, com­plex­ity of ill­nesses, mul­ti­mor­bid­ity, in­ter­ven­tions and care op­tions com­bined with the num­ber of health car­ers and or­gan­i­sa­tions in­volved can make it dif­fi­cult for pa­tients and providers of care to ne­go­ti­ate the health care sys­tem,” Rowett said.

“The lon­gi­tudi­nal care re­quired for an age­ing pop­u­la­tion and those liv­ing with chronic dis­ease re­quires con­sid­er­a­tion of ef­fec­tive oral and tech­ni­cal com­mu­ni­ca­tion be­tween health care team mem­bers, their pa­tients and their car­ers and fam­i­lies,” she ar­gued.

“Suc­cess­ful in­ter-pro­fes­sional com­mu­ni­ca­tion can­not be left to chance.

“It is a skill that needs to have the same amount of in­vest­ment as that of the ef­fort we put into com­mu­ni­ca­tion with our pa­tients.”

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