From the CEO

Qantas - - Qnews. -

The Kan­ga­roo rouTe be­tween Aus­tralia and Eng­land has been at the heart of Qan­tas’s iden­tity since the ser­vice be­gan in 1947.

A Lock­heed Con­stel­la­tion made the trip with 11 crew and 29 pas­sen­gers, who paid the equiv­a­lent of 130 weeks’ av­er­age salary. It also car­ried 2000 pounds (about 900 kilo­grams) of food parcels, a gift from Qan­tas em­ploy­ees to their Bri­tish Over­seas Air­ways Cor­po­ra­tion col­leagues in post­war Bri­tain.

This was a very dif­fer­ent era of travel. The 12,000-mile (roughly 19,000-kilo­me­tre) route was plot­ted by sex­tant. There were seven re­fu­elling stops and the Charles Kings­ford Smith ar­rived in Lon­don al­most four days af­ter leav­ing Syd­ney.

Since then, as air­craft have be­come larger and more ef­fi­cient, air travel has be­come more ac­ces­si­ble and our world smaller. An air­fare to Eng­land now costs less than two weeks’ av­er­age wage. And from this month – a lit­tle over 70 years since the first ser­vice on the Kan­ga­roo Route – we will make the long jour­ney be­tween Aus­tralia and Europe in one gi­ant, non­stop bound. This is the first time the two con­ti­nents will be di­rectly linked by air.

It’s a his­toric mo­ment for the Fly­ing Kan­ga­roo and one that was a dream of the Qan­tas founders from the time they be­gan op­er­a­tions in out­back Queens­land in 1920. We knew that to make the dream a re­al­ity, we had to put our cus­tomers at the cen­tre. Let’s face it, it’s a long way to travel.

We’ve part­nered with Boe­ing to en­sure our Dream­lin­ers are a com­fort­able place to spend a long stretch of time. We’ve col­lab­o­rated with sleep and nutri­tion ex­perts from the Charles Perkins Cen­tre at The Univer­sity of Syd­ney to help re­duce the im­pact of jet lag. And our team from Rock­pool has cre­ated food and drink op­tions – in our lounges and in­flight – to sup­port your well­be­ing.

Our new lounges at Heathrow and Perth air­ports are an­other part of our more holis­tic ap­proach to air travel, with the jour­ney be­gin­ning be­fore our cus­tomers even set foot on the air­craft.

And the lessons we have learnt and are still learn­ing from the Perth-to-Lon­don flight are be­ing ap­plied to Project Sunrise, which sees us work­ing with Boe­ing and Air­bus to de­velop an air­craft that can fly di­rect from the east coast of Aus­tralia to Lon­don or New York. This is the fi­nal avi­a­tion fron­tier for Qan­tas.

Ul­ti­mately, it’s part of our mis­sion to give our cus­tomers op­tions. Some peo­ple like a stopover, some pre­fer to take ad­van­tage of the vast net­work of des­ti­na­tions that our part­ner air­lines of­fer, while oth­ers sim­ply want to get to where they’re go­ing as quickly as pos­si­ble.

What­ever your pref­er­ence, Qan­tas is al­ways here to help you ex­plore the world and bring you back home again.

Alan Joyce CEO, Qan­tas

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