Steve Jurkovich CEO, Kiwibank

Global Executive MBA, University of Sydney Business School, 2011

“It gave me a much deeper appreciation of how much context influences the way you see the world. Experiencing different cultures and working with people across different industries really opened my eyes to the fact that there’s more than ‘one right’. I learnt to suppress the desire to try to convince people and spend more time understanding their context.

In the transition to working from home with COVID-19, there was a massive acceleration of trust and flexibility but there were also leaders struggling with the loss of perceived control. You need to seek to understand different perspectives – some people felt anxious about having to be at home and their leaders felt anxious about them being at home. When you spend time thinking about how other people are seeing the world, you can get to a much better and richer place.”