Kim Hansen Director of emergency services, St Andrew’s War Memorial Hospital

MBA, Deakin University Business School, 2018

“I learned that every problem, challenge or change needs a very structured, strategic approach. The MBA gives you the toolkit to do that. At the beginning of 2020, as the pandemic came into town, every little thing that we did had to change: how we book in patients, see them, move them through the hospital, do tests… and emergency doctors were faced with a threat to their own health. We had to learn a lot of new skills. Without the MBA, I wouldn’t have quite had the skills to be able to lead and understand that everyone’s in a different situation in terms of their confidence or uncertainty.”