FROM THE CEO

Since borders reopened it has been fantastic to see Frequent Flyers booking Reward Seats in record numbers. After two years of restrictions it’s clear that a lot of people are making up for lost time. But we’ve also made a number of changes that are making it easier for members to book that dream trip with Qantas Points.

First, we’ve made millions more seats available for redemption across our entire domestic and international network and with our partners. We’ve made up to 50 per cent more reward seats available on international and popular domestic routes until the end of the year and released 2000 Points Planes, which have every seat available to book using points. Los Angeles, Bali, London and Auckland have been the most popular international destinations for customers travelling on points.

Second, we’ve reduced the number of points needed for Qantas Hotels and Holidays bookings by at least 30 per cent, so your points will go even further. We’ve seen redemptions on hotels and holidays double from pre-COVID levels since we made this change.

Third, we’re continuing to increase the number of ways members can earn and redeem points, including adding new partners like Optus and share-trading platform Superhero.

We’ve also expanded into the online holiday package market with the purchase of TripADeal. It means Frequent Flyers can now earn and redeem points on a huge range of holidays, from African safaris to Alaskan adventures and tropical beach escapes. TripADeal has seen a surge in bookings since the announcement, with more than half of new bookings coming from Frequent Flyers.

It’s great that we’re able to help more members take that dream trip and welcome passengers back to our lounges and flights. With airports and flights full again, there have been some challenges during the recovery and we thank you for your patience and understanding as we work hard to make your journey as smooth as possible.

Thanks for choosing Qantas.