SHOULD’VE SEEN THAT COMING

I work in an optometrist’s office.

CUSTOMER: Hi. You do glasses repairs, right? The wire snapped. Can you repair it now?

She takes off her glasses and hands them to me. She has half-frames that use something like a fishing wire to hold the lens inside the frame, and one side has snapped. Hot glue is holding the lens to the frame, but it’s clearly just a temporary fix.

ME: Oh, yeah, this just needs a new wire fed through. It’s a 15-minute job. CUSTOMER: Great.

She then sits down on one of the seats, apparently content to wait.

ME: Uh. Ma’am, you can leave and come back? If you like, you can give me your phone number and I’ll call you when I’m done. CUSTOMER: You have my glasses. ME: Yep, I’m just fixing them now. But you don’t need to wait. CUSTOMER: I can’t even see the doorway. ME: Oh!

It actually took 25 minutes. The customer waited patiently, paid, and then left through the door without any problems.