On­line ser­vices trial to be­gin

Stirling Times - - News -

WAIT­ING in line at Cen­tre­link or be­ing stuck in a phone queue for Medi­care sup­port will soon be­come a thing of the past, ac­cord­ing to a new Fed­eral Gov­ern­ment strat­egy.

The De­part­ment of Hu­man Ser­vices re­cently launched its dig­i­tal trans­for­ma­tion strat­egy, which aims to take gov­ern­ment ser­vices on­line by 2025.

Hu­man Ser­vices Min­is­ter and Stir­ling MHR Michael Keenan said it would avoid peo­ple deal­ing with mul­ti­ple agen­cies.

“Imag­ine never hav­ing to queue up in a gov­ern­ment of­fice again be­cause ev­ery sort of trans­ac­tion you can think of will be avail­able on­line – whether it is ap­ply­ing for wel­fare pay­ments, reg­is­ter­ing a birth or a death, or even set­ting up your busi­ness end to end,” he said.”

A trial called the Tell Us Once pro­gram will start next year.

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