Online services trial to begin
WAITING in line at Centrelink or being stuck in a phone queue for Medicare support will soon become a thing of the past, according to a new Federal Government strategy.
The Department of Human Services recently launched its digital transformation strategy, which aims to take government services online by 2025.
Human Services Minister and Stirling MHR Michael Keenan said it would avoid people dealing with multiple agencies.
“Imagine never having to queue up in a government office again because every sort of transaction you can think of will be available online – whether it is applying for welfare payments, registering a birth or a death, or even setting up your business end to end,” he said.”
A trial called the Tell Us Once program will start next year.