WHO YA GONNA CALL?

Iknow I don’t need to remind you but,

in a life-or-death emergency, you should ring 000 immediately and, where possible, get yourself (and your family) to safety. That’s a ‘no-brainer’.

But it does raise the question – what constitutes an ‘emergency’ in a rental property? How bad does it need to be and who do you alert to the problem?

Here are a few of the more serious issues you may encounter:

■ Burst water pipe or a serious

water or roof leak

■ Blocked or broken toilet

■ Gas leak

■ Dangerous electrical fault

■ Flooding or serious flood damage

■ Cyclone, severe storm, fire or impact damage

■ Failure or breakdown of the gas, electricity or water supply

■ Failure or breakdown of an essential service or appliance on the property for hot water, cooking or heating

■ Fault or damage that makes the property unsafe or unsecure

■ Fault or damage likely to injure a person, damage property or unduly inconvenience a tenant

■ Serious fault in a staircase, lift or other common area of the property that unduly inconveniences a tenant in gaining access to, or using, the property.

Whether you’re a landlord or a tenant, if you find yourself facing any of these problems, then we want to hear from you immediately.

As property management professionals, we never want you to feel you need to tackle an emergency on your own.

We want you to have total peace of mind, 24/7.

So, in an emergency, please call or text message The Real Estate People on 0448 955 912 and we’ll get it sorted. And, it’s also handy to have these emergency contact numbers available if needed:

■ For glass replacement: Downs Quick Fix Glass – 4639 4522

■ For an electrician: Rassmussen Electrical – 0402 309 025

■ For a plumber: SB Plumbing – 0412 608 022