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Santa has de­liv­ered an early Christ­mas present to pa­tients at St Vin­cent’s Pri­vate Hospi­tal with the in­tro­duc­tion of full room ser­vice for all meals as of Mon­day, December 11.

The hospi­tal has trans­formed the meal-time ex­pe­ri­ence for pa­tients, who will no longer re­ceive their meals at a set time each day, nor need to select their meals a day in ad­vance.

In­stead, they will be able to or­der fresh, cooked-to-or­der meals, which will be de­liv­ered in un­der 45 min­utes from plac­ing their or­der, at any time be­tween 6.30am and 6.30pm.

If pre­ferred, a fam­ily mem­ber or carer will be able to place an or­der on be­half of the pa­tient, and meals can also be or­dered in ad­vance for de­liv­ery at a spe­cific time.

Pa­tients with spe­cial di­etary re­quire­ments and food al­ler­gies will con­tinue to be man­aged via the hospi­tal’s clin­i­cal in­for­ma­tion sys­tems and only food items that meet the pa­tient’s in­di­vid­ual re­quire­ments will be of­fered.

Com­plex di­etary re­quests will be re­ferred to the hospi­tal’s clin­i­cal di­eti­tian.

Room ser­vice as­sis­tants will take pa­tient or­ders and be able to as­sist pa­tients with spe­cial needs to choose from the range of op­tions avail­able on the menu, so good nu­tri­tion re­mains para­mount.

Room ser­vice menus will be lo­cated on the tray ta­ble in all pa­tient rooms.

St Vin­cent’s Pri­vate Hospi­tal chief ex­ec­u­tive of­fi­cer Kathryn Mc­k­eefry said the in­tro­duc­tion of the new ser­vice was only pos­si­ble be­cause the hospi­tal had re­cently com­pleted a new state-of-theart kitchen as part of the $30 mil­lion Clive Berghofer op­er­at­ing theatre suite project.

“The new kitchen was set up specif­i­cally to ac­com­mo­date room ser­vice, and our food ser­vice staff have been work­ing qui­etly be­hind the scenes to en­sure a smooth im­ple­men­ta­tion,” Ms Mc­k­eefry says.

Hospi­tal sup­port ser­vices man­ager Leanne Kiepe said her kitchen was the sec­ond St Vin­cent’s Health Aus­tralia fa­cil­ity to in­tro­duce this ex­cit­ing model of food ser­vice, which of­fers a com­pre­hen­sive menu that meets the di­etary re­quire­ments of adults and chil­dren alike.

The $30 mil­lion Clive Berghofer theatre suite project is near­ing com­ple­tion and plans are be­ing im­ple­mented to com­mis­sion the new the­atres and re­cov­ery ar­eas.

Ms Mc­k­eefry said an ex­ten­sive body of work was also in progress to im­ple­ment a new car­di­ol­ogy ser­vice at St Vin­cent’s in part­ner­ship with Heart­care part­ners and ad­di­tional re­fur­bish­ment works are un­der­way to cre­ate a new 22-bed re­ha­bil­i­ta­tion unit.


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