BUSINESS SLAMS AUSPOST
A NSW business has slammed Australia Post over a sudden announcement to pause its parcel post collection service after shelling out nearly $60,000 for express post and claiming some parcels took up to 13 days to arrive.
Australia Post announced on Thursday it was temporarily pausing parcel post collections from e-commerce retailers across NSW, the ACT and Victoria as the business struggles to cope with record volumes, with 500 workers in self-isolation.
The decision has left managers at the Junee Licorice and Chocolate Factory fuming, with their Father’s Day orders facing lengthy delays until next Tuesday.
General manager Rhiannon Druce said the business had been working around the clock to ensure the orders would arrive on time for Father’s Day but the announcement had left them frustrated.