Cotton Tree local business:
BUY fresh and local has been the mantra of the food industry for years, but it applies equally to Cotton Tree flower shop owner Joy Machray.
Cotton Tree House of Flowers has been in the area for 13 years, building up a solid reputation and base of steady, loyal customers.
Mrs Machray says her store’s foundation is simple – she loves what she does.
It has earned industry plaudits, winning an Interflora Pursuit of Excellence award for Queensland and Australia this year.
The shop was assessed for the quality of its products and customer service.
Mrs Machray said she prided herself on service with a smile and going that extra mile for her customers.
She said one of the cornerstones of her success was to provide her patrons with the freshest flowers possible, from local growers.
“I think it’s important to recognise the quality of the producers on the Coast,” she said.
“You don’t have to go anywhere else.
“We source as much stock as we can locally. That’s really important.
“We like to keep the local economy going as much as we can.
“We’ve got about five or six excellent local flower growers that we deal with, so we can top up our stock quickly and you know that they’re fresh.”
Mrs Machray has had a storied career. She took up floristry when she left high school and trained in her native New Zealand.
After working in Switzerland, she returned to work in Auckland.
She also took time off to raise a family and also to serve as a caddie for her husband Doug, who was a professional golfer on the European tour.“I just have a passion for what I do,” she said. “I have a feel for it. “I’ve lots of friendly, loyal customers.
“It’s just a matter of looking after them.”
FRESH AND LOCAL: Joy Machray from House of Flowers at Cotton T